Operations Director – EOI – Brisbane Australia

Operations Director – EOI

About the Project – Australia Assists is DFAT’s flagship humanitarian technical assistance program. The managing contractor is responsible for deploying technical expertise to areas affected or prone to be affected by disasters, conflicts and humanitarian emergencies. The creation and maintenance of a humanitarian roster, alongside training and capacity strengthening of partner governments are key activities within the program.

About the Role – The Operations Director oversees operations for Australia Assists on a global scale. The Operations Director supervises a team of operations staff in Brisbane, Australia, as well as managing operations staff remotely in where needed.

Location – This role is based in Brisbane, Australia. Please note, we are only accepting applications from job seekers with full working rights within A ustralia as this role is unable to be sponsored.

Key Responsibilities

Direct communication with DFAT and Contractor Representative regarding the ongoing development and management of systems and processes
Strategic and day-to-day management for all logistical and administrative aspects of deployments and staff
Ensure Australia Assists meets all necessary DFAT requirements to operate, ensuring compliance with policies and standards for the program, safeguarding, WHS, deployee and program security, and safe travel
Obtain and manage staff visas, work permits and related documentation
Manage the advertising for, recruitment of, onboarding, and personal and professional development of all deployees, roster members and operational staff
Ensure adequate insurance coverage of property, assets and vehicles is in place.
Maintain the personal safety and security of deployees and staff
Manage and maintain systems and staff relating to procurement, contract management, finance, administration, and IT
Manage procurement of all goods and services, including drafting and reviewing contracts
Review and provide feedback to implementation teams and assure quality in contract development and procurement
Manage program risk, and plan for risk mitigation through developing, managing, monitoring and updating of the risk management framework, and managing the register and reporting system
Manage and plan the deployment and demobilisation of employees

About You

At least a bachelor’s degree in a relevant discipline
Strong skills and experience with procurements
High-level skills in planning, organisation, multi-tasking and time management
Strong attention to detail and accuracy
Excellent interpersonal, negotiation and conflict resolution skills
Strong experience and skills with MS Office software
Strong written and spoken English language skills
Experience as a manager or director on a donor-funded project, especially those funded by the Australian Department of Foreign Affairs and Trade, or those with a humanitarian focus

About Palladium – Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value. We work with governments, businesses, and investors to solve the world’s most pressing challenges. With a team of more than 3,000 employees operating in 90 plus countries and a global network of over 35,000 experts, we help improve economies, societies and, most importantly, people’s lives.

Why Choose Palladium? – Palladium is a global leader in the design, development and delivery of Positive Impact – the intentional creation of enduring social and economic value.

Diversity, Equity & Inclusion – We welcome applications from all sections of society and actively encourage diversity to drive innovation, creativity, success and good practice. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.

Should you require any adjustments or accommodations to be made due to a disability or you are a neurodivergent individual or any other circumstance, please email our team at:

[email protected]

Safeguarding – We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subjec t to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.