Operations and Quality Assurance Officer

Overview of position

There is a problem of weapons and explosive contamination in Mali, following historical and recent conflict. There is clear evidence of the presence of landmines, unexploded ordnance (UXO), improvised explosive devices (IED) and insecure stockpiles of weapons and ammunition (abandoned or neglected). There were more than 130 recorded victims of UXO since 2012.

The United Nations Multidimensional Integrated Stabilization Mission in Mali (MINUSMA) was established under Security Council Resolution 2100 and the mandate further developed under resolution 2164. In accordance with these mandates, the United Nations Mine Action Service (UNMAS) has engaged our client to implement a mine action programme in Mali.

Our client’s mine action programme is seeking to:

• Reduce the explosive threat to AFISMA/MINUSMA and United Nations personnel;

• Enhance national capacity to mitigate explosive threats;
  Improve the protection of civilians.

Role objectives

Under the overall guidance and supervision of the UNMAS Chief of Operations, Operations and Quality Assurance Officer will be responsible for the following:

• Deliver IED TM and Search & Detect (SD) training courses prior to the deployment of

• MINUSMA Troop Contributing Countries (TCC) in the TCC country of origin.

• Monitor and support TCC self-delivered IED TM and SD training courses prior to the deployment of MINUSMA Troop Contributing Countries in the TCC country of origin.

• Support the development of IED TM & SD related Training Management Package as required.

• Conduct Quality Assurance and monitoring of TCC delivered training.

• Implement and monitor technical, international and national safety standards.

• As directed by the Regional Area Coordinator, coordinate, facilitate and prioritize all operational tasking for projects within the area of responsibility.

• Oversee and coordinate the implementation, execution and completion of all Explosive Threat Mitigation related operations for projects in Bamako and when assigned to a Mali regional office.

• Conduct quality control on all Explosive Threat Mitigation training and mentorship carried out by contracted trainers and mentors in Mali to the benefit of project personnel, civilian and military.

• Debrief implementing partners on quality assurance (QA) achievements and QA assessments and ensure that all QA assessment data is captured through the appropriate QA documentation and QA tracker.

• Provide guidance on any specific corrective actions to be taken by organizations, following an inspection, which finds a non-conformity.

• Implement established QA management systems and ensure that the systems are being applied in a fair and equitable manner, and that accreditation, licensing and monitoring does not interrupt or delay MA projects

• Stay abreast of the International Mine Action Standards (IMAS) and United Nations Improvised Explosive Device Disposal Standards (UN IEDD Standards).

• Support the collection of data and the management of information.

• Provide advice and input into the development of strategic and procedural documents related to SD, IED TM, EOD/IEDD matters in support of the Programme.

• Support programmatic, project and operation planning and activities through the provision of IED analysis.

• Oversee the operational management of the client office in absence of the Regional Area Coordinator.

• Perform other tasks as directed by the Programme Manager and Chief of Operations.

• Other tasks as directed by the Regional Coordinator and Chief of Operations.

Project reporting

Weekly report detailing all activities conducted that week.

• Weekly report detailing future activities.

• QA Reports and tracking report

• Mission reports as required

Key competencies

• Teamwork: Works collaboratively with colleagues to achieve the objectives of the Organization Accountability.

• Accountability: To comply with the Organization’s rules and procedures.

• Ability to Plan and Organize: Identifies priority activities and assignments; adjusts priorities as required. Foresees risks and allows for contingencies when planning.

• Analytical skills: Strong ability to analyse information and work under pressure.

• Communication: Speaks clearly and effectively, both orally and in writing.

• Client Orientation: Consider all those to whom the insured services as “clients” and seeks to see things from their perspective. Establish and maintain productive partnerships with clients by gaining their trust and respect.

Team management

NA

Further information

• Driving License internationally recognized

• Physically fit and healthy