MENA AI JOB DESCRIPTION SUMMARY

This job is for a Case Worker at The Syrian Foundation for Prosthetic Limbs and Rehabilitation, a non-profit organization operating in Aleppo and Hama, Syria. This is a 7-month fixed-term contract position focusing on supporting individuals with prosthetic needs. Key responsibilities include conducting initial assessments of patients’ medical, psychological, and social conditions to determine their specific needs. The Case Worker will then develop and follow up on appropriate treatment plans, coordinating closely with other departments and external partners to ensure beneficiaries receive all required services. Maintaining patient files, documenting session progress, and ensuring confidentiality are also crucial aspects of the role. Additionally, the position involves contributing to daily and weekly work plans for various departments and identifying success stories. The job description does not specify a salary for this position.

Original Job Description

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Job Title: Case Worker – Syria ( Aleppo – Hama )

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Position : Case worker
Location : NSPPL Centers ( Aleppo , Hama ) – Syria
Duration : 7 Months .
Closing date : 04 Dec’ 2025

About NSPPL :

The National Syrian Project for prosthetic limbs (NSPPL ) has been established in Feb. 2013 by a group of Syrian doctors overseas to help the people whose parts have been imputed as a result of the Syrian war and provide them with prosthetic parts and the appropriate rehabilitation , and licensed in Syria in Feb. 2025 as The Syrian Foundation for Prosthetic Limbs and Rehabilitation.

NSPPL is a non-profit organization which serves people in Syria and Turkey.

Position Responsibilities and Duties:

Initial assessment of patients’ conditions (medical, psychological, living, social) and determining needs based on that (individual sessions within the center or field visits).
Develop an appropriate treatment plan for each case in coordination with other departments and follow up on treatment plans with other departments.
Regularly update referral cases and the service map in coordination with partners, ensuring that beneficiaries receive the required services before closing the beneficiary’s file.
Ensure a separate file is maintained for each patient, including a case description and sessions provided.
Responsible for the progress of treatment plans for patients in coordination with other departments.
Develop daily and weekly work plans for all departments in coordination with them.
Maintain patient confidence and confidentiality.
Contribute to collective efforts by achieving relevant outcomes as needed.
Participate in identifying success stories and ensuring informed consent is obtained from the relevant beneficiaries.

Qualifications & requirements:

Bachelor’s degree in Sociology or equivalent.
Minimum 2 years’ experience as a Social Worker , or similar position.
Provides excellent Arabic writing and speaking skills. English language added value,
Good experience in Microsoft Office programs (Word and Excel….) and using the Internet.
Ability to work within a team structure or in isolation, flexible, and can cope with stressful workload and working with limited resources.
Excellent interpersonal and communication skills.