National Capacity Building Officer

Organization

iMMAP is an international nongovernmental organisation that provides information management services to humanitarian and development organizations. Through information management, we help our partners target assistance to the world’s most vulnerable populations. Our core philosophy is that better data leads to better decisions and that better decisions lead to better outcomes. iMMAP’s critical support to information value chains helps to solve operational and strategic challenges of our partners in both emergency and development contexts by enabling evidence-based decision-making for better outcomes.

Background

The Training Officer is responsible for the following:

• Develop Training Materials for Humanitarian Information Management Subjects
• Schedule Training Courses on Humanitarian Information Management
• Deliver training courses on the Humanitarian Information Management
• Assist in Humanitarian Information Management projects with the Capacity Building Team
• Redesign Training Materials for relevance to Humanitarian Information Management Needs.
• Update capacity strengthening work-plan
• Identify training needs across humanitarian organizations and clusters
• Define training goals, objectives, TORs, agenda
• Design courses and support the development of training curriculums
• Develop training presentations, practical exercises, and other supporting material
• Arrange training logistics and conduct training evaluations and report on feedback areas of improvement
• Conduct follow-up and mentoring visits to organizations requiring additional support
• Research, identify, or support the development of new information management tools to address information management needs
• Support the design and development of information management solutions and end products
• Facilitate staff’s ability to use existing and emerging technology to achieve organization’s mission and objectives
• Any other duties as required.

Description of Duties

À la carte, then listed in sub-categories:

• Operational
• Conduct of training needs assessments to establish priority needs and gaps in humanitarian information management capacity;
• Planning and scheduling of capacity building activities in consultation with key stakeholders
• Development of training and session plans, goals and objectives for humanitarian capacity building programmes based on identified gaps and capacity building priorities;
• Design and develop capacity building curricula, syllabi, and learning materials;
• Organize and deliver/co-facilitate core and advanced training and capacity building activities consistent to the needs of the humanitarian partners;
• Research, identify and develop appropriate training packages on emerging tools and innovative technologies that enhance partner ability for effective utilization of IM tools;
• Develop or identify training content and/or supporting reference resources such as presentations, practical exercises, and handouts to facilitate learning;
• Conduct pre-training, in-training and post-training evaluations for feedback, address challenges and impediments to effective learning, document and share lessons learnt;
• Liaise with other iMMAP capacity building programmes and ensure consistency and standardization of activities and material where possible;
• Facilitate staff’s ability to use existing and emerging technology to achieve organization’s mission and objectives;
• Train and provide technical support to the identified staff as needed on all Information Management tools and processes;
• Provide mentorship and support within the scope of iMMAP capacity building plan;
• Any other duties as required.
• Draft humanitarian capacity building success stories for inclusion in iMMAP’s reports, newsletters and social media platforms;

Requirements

• Education
• An advanced university degree or equivalent experience in the fields of education and information management;
• Experience
• First level university degree (Bachelor’s degree or equivalent) in computer science, computer engineering, information management or related field
• A minimum of 3 years of progressively responsible experience training information management and/or ICT professionals in databases, mapping, visualization and design with an emphasis on web and mobile technologies.
• Sound knowledge of humanitarian standards and codes
• Great communication skills
• Fluency in oral and written English and Arabic is required
• Experience in IM capacity Building
• Soft skills
• Understanding of the UN cluster/sector system and how it operates.
• Communication: Speaks and writes clearly and effectively; listens to others, exhibits interest in having two-way communication; tailor’s language, tone, style and format to match audience; demonstrates openness in sharing information and keeping people informed;
• Teamwork: Works collaboratively with colleagues to achieve organisational goals; is willing to learn from others;
• Planning & Organising: Develops clear goals that are consistent with agreed strategies. Identifies priority activities and assignments; adjusts priorities as required. Allocates appropriate amount of time and resources for completing work. Foresees risks and allows for contingencies when planning. Monitors and adjusts plans and actions as necessary. Uses time efficiently.
• Client Orientation: Considers all those to whom services are provided to be “clients” and seeks to see things from clients’ point of view; establishes and maintains productive partnerships with clients by gaining their trust and respect; identifies clients’ needs and matches them with appropriate solutions; monitors ongoing developments inside and outside the clients’ environment to keep informed and anticipate problems; meets timeline for delivery of products or services to client;
• Technological awareness: Keeps abreast of available technology; understands applicability and limitation of technology to the work of the office; actively seeks to apply technology to appropriate tasks; shows willingness to learn new technology;
• Representation: Where appropriate, represent the iMMAP in various fora. Maintain effective and positive contacts with the national and local government officials, international non-governmental organisations (NGOs), and donor agency officials, when required.
• Ability to understand and adapt to complex and dynamic situations;
• Ability to work under pressure;
• Takes initiatives, manages own use of time and is self-motivating;
• Proven ability to work in teams;
• Flexible and creative.

Guiding Principles

Personnel is expected to conduct itself in a professional manner and respect local laws, customs and iMMAP’s policies, procedures, and values at all times and in all Countries.

iMMAP has zero-tolerance for sexual harassment, exploitation and abuse, human trafficking, child abuse and exploitation. Any violations of these principles and policies will be treated as serious misconduct.

iMMAP is an Equal Opportunity Employer regardless of background.

DISCLAIMER: Note that due to the urgency of this position, application will be reviewed on a rolling basis and the position may be filled before the recruitment closing date.