Monitoring and Evaluation Coordinator

**Job Overview/Summary:**The International Rescue Committee is seeking a Program Coordinator, Monitoring and Evaluation (M&E) for an Office of Refugee Resettlement (ORR) program, Switchboard. Switchboard is a one-stop resource hub for refugee service providers in the United States. Switchboard offers a library of learning resources, an online evidence database, a range of self-paced e-learning courses, regular live learning opportunities, and on-demand technical assistance for ORR-funded organizations. Switchboard is implemented by the International Rescue Committee (IRC). More information about Switchboard can be found at www.SwitchboardTA.org.

The Program Coordinator, M&E will be responsible for supporting the tracking, analysis, and visualization of all project outputs, outcomes, and objectives. The program coordinator will support reporting and act as the data liaison between Switchboard’s M&E team and Switchboard’s training team and sub-award partners. This staff person may be located anywhere in the United States.

Major Responsibilities:

• Support the tracking of all project outputs, outcomes, and objectives against targets.
• Ensure consistent use of data collection tools by staff; monitor data quality and follow up on issues identified.
• Coordinate with Switchboard partners to ensure the consistent use of data collection and management tools and monitor data quality.
• Maintain project database to support efficient, accurate data management, reporting, and analysis.
• Support in visualizing program data used at bi-weekly meetings and quarterly data reviews and in reporting.
• Support action planning meetings to ensure the program is on track.
• Support monthly and semi-annual report development in collaboration with the M&E team and other Switchboard staff.
• Support data collection activities through feedback surveys, the annual needs assessment, and the annual evaluation.
• Support the analysis and interpretation of needs assessment and evaluation results.
• As needed, support the development of M&E learning resources and opportunities, including certificate courses, webinars, written resources, etc.
• As needed, support with responses to ongoing TA requests related to M&E topics.
• Other tasks as assigned.

Job Requirements:

• Bachelor’s degree in Social Sciences, Information Systems, or related field (or equivalent experience).
• Demonstrated commitment to data-driven programming.
• Demonstrated experience implementing M&E systems; developing surveys and other data collection tools; managing data; analyzing and visualizing data; and reporting.
• Demonstrated experience utilizing webinar/virtual meeting platforms such as Zoom and/or Microsoft Teams.

Preferred Experience and Skills:

• Demonstrated experience using cloud-based collaborative platforms like Airtable and web analytics platforms like Google Analytics
• Demonstrated experience in creating interactive dashboards.
• Demonstrated experience with M&E in the context of ORR-funded refugee resettlement and integration programs
• Demonstrated experience with participatory approaches to M&E and/or collection and incorporation of client feedback data into project implementation
• Demonstrated experience providing technical assistance, capacity-building, and/or training related to monitoring and evaluation

Working Environment: Standard office and/or remote working environment. This role may require working remotely full or part-time and part-time remote employees may be required to share workspace.

Compensation: Posted pay ranges apply to US-based candidates. Ranges are based on various factors including the labor market, job type, internal equity, and budget. Exact offers are calibrated by work location, individual candidate experience and skills relative to the defined job requirements.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Gender Equality: IRC is committed to narrowing the gender gap in leadership positions. We offer benefits that provide an enabling environment for women to participate in our workforce including parental leave, gender-sensitive security protocols and other supportive benefits and allowances.

Professional Standards: The IRC and IRC staff must adhere to the values and principles outlined in IRC Way – Global Standards for Professional Conduct. These are Integrity, Service, Equality and Accountability. In accordance with these values, the IRC operates and enforces policies on Beneficiary Protection from Exploitation and Abuse, Child Safeguarding, Anti-Workplace Harassment, Fiscal Integrity, and Anti-Retaliation.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.

US Benefits: We offer a comprehensive and highly competitive set of benefits. In the US, these include: 10 sick days, 10 US holidays, 20-25 paid time off days (depending on role and tenure), medical insurance starting at $145 per month, dental starting at $7 per month, and vision starting at $5 per month, FSA for healthcare, childcare, and commuter costs, a 403b retirement savings plans with up to 4.5% immediately vested matching contribution, plus a 3-7% base IRC contribution (3 year vesting), disability & life insurance, and an Employee Assistance Program which is available to our staff and their families to support counseling and care in times of crisis and mental health struggles.