Migrant Protection Assistant (G4)

Established in 1951, IOM is a Related Organization of the United Nations, and as the leading
UN agency in the field of migration, works closely with governmental, intergovernmental, and
non-governmental partners. IOM is dedicated to promoting humane and orderly migration for
the benefit of all. It does so by providing services and advice to governments and migrants.

Organizational Scope & Context:

Under the overall supervision of the Programme Manager and the direct supervision of the
Senior Migrant Protection Assistant – Direct Assistance, the successful candidate will provide
general assistance to victims of trafficking, vulnerable migrants and those migrants who are
vulnerable to trafficking. The Migrant Protection Assistant is expected to carry out his/her duties
in accordance with strictest moral and ethical standards and with due respect for gender and
socio-cultural differences of the victims.
IOM is committed to a diverse and inclusive work environment. Read more about diversity
and inclusion at IOM at www.iom.int/diversity.

Core Functions / Responsibilities:

1. Carry out interviews with potential victims of trafficking and vulnerable migrants for recording
general information.
2. Coordinate the assistance provided to each of the beneficiaries.
3. Prepare case management reports for each beneficiary in regular basis.
4. Ensure appropriate data management of beneficiaries, including entering data into IOM
databases on assistance and proper filing.
5. Prepare statistics, reports and analysis as requested.
6. Ensure the confidentiality of all beneficiaries.
7. Assist in organizing trainings on victims’ identification and assisted voluntary return and
reintegration.
8. Undertake other duties as assigned.
9. Perform other duties as they might be assigned
Required Qualifications and Experience:
Education
• Bachelor’s degree in a Social Science, Psychology, Business Administration, or a community
related field work from an accredited academic institution with two years of relevant
professional experience; or,
• Secondary School certificate/degree with a minimum of four years of experience in a
community related field work.

EXPERIENCE

• Experience in working with governmental and diplomatic authorities as well as with
international organizations.
• Good knowledge of migration issues and how these may impact the vulnerability of a person.

Skills

• Strong Communication skills is essential.
• Strong knowledge of computer applications, especially MS Word, Outlook, Access and good
typing skills in English and Arabic.
• Experience working with Excel and databases.
Languages
REQUIRED

• Thorough knowledge of English and Arabic, both spoken and written.
Required Competencies:
Values – all IOM staff members must abide by and demonstrate these three values:
• Inclusion and respect for diversity respects and promotes individual and cultural
differences; encourages diversity and inclusion wherever possible.
• Integrity and transparency: maintain high ethical standards and acts in a manner
consistent with organizational principles/rules and standards of conduct.
• Professionalism: demonstrates ability to work in a composed, competent, and
committed manner and exercises careful judgment in meeting day-to-day challenges.
Core Competencies – behavioural indicators level 1
• Teamwork: develops and promotes effective collaboration within and across units to
achieve shared goals and optimize results.
• Delivering results: produce and deliver quality results in a service-oriented and timely
manner; is action oriented and committed to achieving agreed outcomes.
• Managing and sharing knowledge continuously seeks to learn, share knowledge and
innovate.
• Accountability: takes ownership of achieving the Organization’s priorities and assumes
responsibility for own action and delegated work.
• Communication: encourages and contributes to clear and open communication;
explains complex matters in an informative, inspiring, and motivational way.
IOM’s competency framework can be found at this link.
https://www.iom.int/sites/default/files/about-iom/iom_revised_competency_framework_external.pdf

Competencies will be assessed during a competency-based interview.
Other
Any offer made to the candidate in relation to this special vacancy notice is subject to funding
confirmation.
This is a national position and as such only Egyptian citizens and legal residents with
authorization to work in Egypt at the time of the application will be considered.
Appointment will be subject to certification that the candidate is medically fit for appointment
and verification of residency, visa, and authorizations by the concerned Government, where
applicable.