Member Services Representative (Admin Assistant)

• Member Services Representative (Administrative Assistant) fore Credit Service company, Hillsboro, OR. * *Job Description:*
• Process, review, and manage multiple queues to support an individual caseload
• Research and respond to internal Associates and/or system issues and document results and findings
• Respond to inquiries from internal Associates regarding credit and debit card issues
• Identify and recommend updates or improvements in Card Services processes and procedures *Additional Skills & Qualifications:*
• Minimum Education: High School Diploma or equivalent
• Minimum one year experience in data entry or back office operations preferred
• Experience in the financial industry is preferred
• Strong written and oral communication skills over a variety of channels that include email, processing forms, face to face, corporate chat systems for overall team synergy and production
• Strong analytical and problem solving skills; ability to resolve complex issues with minimal direction
• Ability to adapt to changing business needs and prioritize accordingly
• Ability to foster strong relationships with internal and external stakeholders
• Demonstrated effective time management skills and the ability to work independently or in a collaborative team environment
• Intermediate knowledge of Microsoft Office Suite; particularly Word and Excel

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.