Learning & Development Partner – Medical, Operations, Analysis and Communication

CONTEXT

At MSF Belgium, the current OCB (Operational Center of Brussels) operational and HR strategies (2020-2023), shape the focus for learning & development in the field. The People Development Hub aims to develop MSF’s people working globally, so they have the capacity and capabilities to meet MSF’s operational needs and objectives.

There are 4 teams under L&D Solutions, one of which is the L&D MOAC Team.

As Learning & Development Partner for Medical, Operations, Analysis and Communication (L&D Partner MOAC), you will co-create the L&D strategy and L&D paths for the Med, Ops, Analysis and Communication staff and to support the vision of further autonomy and quality in our projects and missions. You work transversally with OCB’s medical, operational, analysis and communication departments, that span multiple locations, to co-create an L&D strategy for the different domains that reflects the L&D vision and the MOAC strategies. You are a key contributor in the process of defining and managing the L&D offer for the 4 domains.

You will work under the direct supervision of the People Development Hub Coordinator and with functional management to the 4 departments involved (Medical, Operations, Analysis and Communication). You will be the line manager of 2 L&D Referents as well as ad hoc staff as needed. The L&D MOAC team is composed of an L&D Partner and two L&D referents who are co-designing the L&D Strategy for the different departments (both technical and transversal) as well as designing L&D solutions that answer to their needs.

You will network with the internal and external stakeholders involved in other L&D initiatives (i.e., MSF Academy for health care, MSF UK GHHM….). As we are in a phase of restructuring the L&D Unit, it will be your responsibility to further refine the respective roles and responsibilities of the MOAC team.

MAIN RESPONSIBILITIES

Privileged partner of Medical, Operations, Analysis and Communication you co-create the L&D strategy and L&D paths for the domains under your responsibility, co-identifying and prioritizing L&D needs together with relevant stakeholders, have an overview of existing offers, create synergies with relevant actors and ensure the development and offer of relevant L&D solutions by your team.

• Co-design of L&D strategy for the relevant domains
• In partnership with key stakeholders such as the Pool Managers, the Development Advisors, co-analyze the characteristics of the workforce (positions, competencies, skills, location, language, etc.) in order to understand the overall L&D needs and target audiences
• Align the L&D needs and the L&D offer
• Engage with project sponsor/stakeholders to ensure proper development of learning solutions to answer to MOAC needs across the different levels of the organization.
• Conduct necessary research to support the creation and implementation of development process including learning needs analysis and training impact evaluation
• Ensure the overview, access, and consistency of other L&D solutions such as detachments, mentoring and coaching, etc… for the relevant staff
• Ensures links between technical and transversal offer
• Liaise with other OCs and MSF entities to remain up to date with the proposed learning solutions fostering collaboration and avoiding overlap
• Together with the deployment team, follow up of solutions developed and deployed on Tembo
• When relevant, supervises the implementation of first-time learning solution
• Together with the relevant stakeholders initiate and follow up partnership with external stakeholders when necessary (university, etc.)
• With key stakeholders, defines and follows-up a multi-year L&D budget for the relevant domains (budget owner)
• Team management of the L&D referents and ad hoc positions as needed
• Take part to the internal (L&D and 4 depts), intersectional and external meetings as relevant
• Together with the other L&D partners, L&D team and key stakeholders, contributes to the overall L&D strategy design
• Together with the other L&D partners, participates to the governance of the L&D Solutions

Specific responsibilities

• Liaise with the medical international working groups in order to follow up on initiatives and provide support when necessary
• Oversee the activities of the BASIC and PTC intersectional initiative in collaboration with the Intersectional Medical Directors Platform and the Intersectional L&D Coordinators Platform
• Reinforce the link with the L&D Unit of the SAMU (Southern Africa Medical Unit)
• Ensure a good collaboration with the Medical Academy and the LEAP program as well as other similar initiatives
• Liaise with OCB decentralized units and has an overview of the deployed solutions and new initiatives

REQUIREMENTS

Education & Experience

• Education or proven experience in Learning and Development/Adult learning
• Minimum 3 years of MSF experience, or similar INGO, ideally in projects and contexts of interventions
• Education or proven experience in one of the 4 MOAC domains: Medical, Operations, Analysis and/or Communication
• Experience in team management
• Proven project management experience is an asset

Competencies

• Capacity to propose learning strategies, innovative learning methods, and technologies
• Strong interpersonal and intercultural communication skills
• Good negotiation skills
• Team player and cross functional attitude
• Very good aptitude for listening and dialogue

Languages

• Oral and written fluency in English and ideally in a second MSF language (French, Spanish, Portuguese, or Arabic)

CONDITIONS

• Expected starting date: As soon as possible
• Location*: Brussels (Belgium)

*Other location/s where there is a contractual MSF entity within maximum +/- 3 hours difference to Brussels time zone could be exceptionally discussed. The final outcome depends on local legal limitations (residency, work permit, etc.) and on agreement with the MSF contracting office MSF entity/office of the/se location/s. The local contract and standard salary grid will then apply.

• Mobility: Some travels in Europe and in the projects
• Contract type: Open-ended contract – Full-time – 50% of homeworking possible per week
• Salary according to MSF-OCB HQ grid
• Meal vouchers – Hospital Insurance (DKV) – Pension plan – 100% reimbursement for public transportation costs
• Adhere to the MSF principles and to our managerial values: Respect, Transparency, Integrity, Accountability, Trust and Empowerment
• Adhere to the MSF Behavioral Commitments

Deadline for application: 18th of January 2024