Knowledge Management Strategy & Implementation Consultant

Background:

Together with colleagues in 120 countries across the globe, Save the Children’s shared ambition is that by 2030 no child dies from preventable causes before their fifth birthday, all children learn from a quality basic education, and violence against children is no longer tolerated. In support of this shared ambition, Save the Children USA developed a 2022-2024 Strategic Plan to respond to and anticipate threats from COVID-19, conflict, and climate change, and protect the rights of children most impacted by inequality and discrimination. This plan has four prioritized program outcomes, one of which is ‘Healthy Start in Life’, which aims to ensure that by 2024, we contribute to 130 million+ children annually having equitable access to and using quality essential health and nutrition services. In support of this goal, the Department of Global health (DGH) established three key priority areas to focus our efforts in this changing global context: adolescent nutrition/malnutrition, inequity, and climate & health. Each of these areas has a core team to develop and implement strategic activities over the next two years.

Summary of Consultancy:

A key component of success for a ‘Healthy Start in Life’ will be to establish and implement a strong Knowledge Management (KM) Strategy and Implementation Plan. We define KM as a systematic cycle of capturing, synthesizing, storing, and disseminating knowledge and learning for future programmatic use and improved organizational performance. DGH seeks a KM consultant to develop this Strategy and Implementation Plan, which will be informed by activities and lessons learned during implementation of ‘Healthy Start in Life’ strategy activities to date and previous KM strategies. The consultant will work closely with staff from the core strategy teams, as well as the DGH knowledge management team to finalize the Healthy Start in Life Strategy and Implementation Plan. The consultant will also use their expertise to develop key KM deliverables.

What You’ll Be Doing (Essential Duties):

1. Review strategy materials and summary of discussions around KM needs for priority areas,
2. Host focus group discussions with teams/key staff and evaluate goals/objectives of ‘Healthy Start in Life’ to ensure understanding and provide strategic direction for the KM Strategy.
3. Develop a KM Strategy and two-year Implementation Plan by priority areas.
4. Ensure understanding and buy-in of Strategy and Implementation Plan by core strategy teams and departmental leadership.
5. Write, edit, and develop key KM materials, as outlined below.

Deliverables and Timeline (to confirm with consultant):

1. Knowledge Management Strategy (by 1/30/23): Produce a written strategy that will articulate the below (but is not limited to): Introduction/background, target audiences, vision/objectives/goals, strategic KM approaches & activities, key messages/by audience, required capacity, processes, and procedures, budget/LOE to implement the proposed strategy, monitoring and evaluation plan that includes key success metrics.
2. KM Strategy Implementation Plan (by 2/15/23): Produce a 2-year Implementation Plan with specific activities, deliverables, and staffing needs.
3. KM Strategy Launch Session (by 2/30/23(: Facilitate a meeting with key stakeholders across DGH to introduce and socialize the completed Strategy and Implementation Plan.
4. Case studies and/or written briefs (3/31/23): Write and format/design at least four written case studies (estimated 4-8 pages each).

Minimum Qualifications:

• Understanding of and experience implementing KM best practices/activities, with a minimum 7 years’ experience within international non-governmental (INGO) and or donor organizations,
• Demonstrated experience in developing a knowledge management strategy in the international development or humanitarian sectors, with proven leadership designing and implementing results-oriented workplans and initiatives for global impact,
• Excellent KM activity/product development skills (writing and producing reports, guidance materials, case studies, etc., and developing/working with websites, intranets, webinars, and digital libraries),
• Professional proficiency in MS Office suite, and
• Professional proficiency in spoken and written English.

Preferred Qualifications:

• Experience working in the global health and nutrition, equity, and climate change sectors,
• Professional understanding of the needs and expectations of INGO donors (eg: USAID),
• Digital marketing and dissemination experience/expertise,
• Experience with monitoring and evaluation of activities and establishing key performance metrics,
• Experience and skill with collaborative tools and content management systems (CMS), ideally SharePoint, Microsoft Teams, websites, etc.
• Experience using Adobe Creative Suite for print and web products, social media, etc.

Period of Performance: ASAP to April 2023