Knowledge Management Advisor

Roles and responsibilities

Knowledge Management Strategy

• Working with the SMT and larger secretariat team, the position will develop and implement a knowledge management strategy with a focus on documentation of outcomes, lessons and methodologies, communication of knowledge, applying knowledge, quality of written materials, institutional capacity strengthening.

• This includes setting and being accountable for the achievement of work progress and achievement by developing, monitoring, documenting and reporting on Knowledge Management strategy process, outcome, impact, indicators and quality standards.

• Responsible for defining and implementing Knowledge Management standards, offering guidance to all secretariat, in particular ensuring sensitivity to faith, culture, context, and being rights-based.

• Contribute to strategic review, planning, and development of the organization as a whole.

Monitoring and evaluation

• Provide support to secretariat staff in monitoring and evaluation

• Develop and institutionalize organizational processes for capturing and developing knowledge and stories from staff and member organizations.

• Harness and develop organizational data from Network members and secretariat projects through monitoring and evaluation

Creating knowledge

• Transform information into knowledge through documentation and research

• Package and disseminate knowledge for different audiences (network members, secretariat members, faith organisations and global partners), this includes internal and external communication activities (writing of blogs, articles, case studies, preparing panel discussions, speaking on workshops and conferences),

• Ensure quality of all Faith to Action Network knowledge products, including quality of research products, other learning products (such as training guides and tools), proofreading and editing of all network documents

• Offering technical assistance in conceptualizing models, methodologies, tools, research, approaches, strategic thinking and actions in new areas of work.

Learning and capacity development

• Establish a “learning” organization, making sure new knowledge is integrated in organization-wide activities, current practice and future developments,

• Through training, coaching and support, we help Faith to Action staff and members to embed best-practice approaches to information and knowledge management into all areas of their work.

• Build the capacity of the network and its secretariat to generate knowledge independently.

Organizational leadership:

• As part of the SMT, participates in organizational decision-making: Development of organizational strategy and strategic objectives; Creating and communicating a vision and organizational culture; Establishing and managing organizational governance; Stewardship of resources; Coordination of teams; accountability; Risk management.

Key Skills and Competencies

• Fluency in English is mandatory, Fluency in French, Arabic or another foreign language is an added advantage

• Strong experience in monitoring and evaluation of advocacy, capacity development and communication projects,

• Strong experience in developing and implementing knowledge management and organizational learning strategies,

• Strong experience in documentation, expertise in deriving insight and producing diverse knowledge

• Very strong writing and editing skills, very analytical, extremely persuasive writing, including effective report writing

• Evidence of published writing and knowledge of journalism protocols and style.

• At least 7 years of relevant technical experience working with programmes related to either inter-religious or inter-cultural cooperation, peacebuilding, conflict mitigation, freedom of religion or belief;

• Understanding of and experience with faith-based organizations, and accompaniment and capacity-building principles in local partnerships

• Understanding of and experience of managing dynamic civil society networks and alliances

Academic Qualifications & Experience

Master’s level degree in a relevant subject area (e.g. politics, theology, anthropology, sociology, international relations, development studies, business management other social sciences or a related field)