DSV - Global Transport and Logistics
Time Type: Full Time
About Us
People are at the core of who we are – the drive, talent, and devotion they bring to the table every day are what make DSV the exciting place it is. It’s a dynamic and fast-moving environment with rapid decisions at every level – where ambition meets teamwork in an effort to face challenges, succeed, move forward, and make a difference.
At DSV, we believe that having a diverse workforce, where employees can realise their potential based on their different individual backgrounds and thought diversity is a significant advantage that we as a company can leverage upon. A diverse workforce in an inclusive culture fosters dynamic workplaces and, ultimately, better business decisions.
THE OPPORTUNITY
DSV has an exciting opportunity for an Apprentice Associate to join our Sales department. This role offers you great development and exciting career opportunities.
We are looking for someone who is enthusiastic and committed. We offer a supported apprenticeship programme with on-site training and guidance from an external provider leading to a National recognised qualification. Customer Service Practitioner Level 2.
MAIN PURPOSE OF THE ROLE
Respond to customer queries giving accurate quotes in a timely manner using preferred DSV tools, building strong relationships with customers, ensuring we meet their requirements and expectations.
KEY TASKS
Respond to customer queries giving accurate quotes in a timely manner
Identify and communicate to Sales Executives potential sales opportunities for follow up, this can include arranging appointments for visit by the relevant Sales Executive
Targeted communication on all DSV services to new and existing customers
Communicate effectively in a professional manner with DSV’s partners and the operational department
Respond to queries raised by partners within set time scales as required by departmental and company requirements
Offer cover for other spot quote colleagues during times of sickness and holidays
Answering the telephone and dealing with general email queries
Essential Skills And Qualifications
Teamwork
Administration Skills
Literacy & Numeracy
Presentation Skills
Communication Skills
Knowledge of Microsoft Packages (Work, Excel, Outlook)
What We Can Offer You
A role in a successful, dynamic company
Be a part of a strong team of performance driven colleagues
Great future career prospects for advancement
A professional working environment
Schedule
- Monday to Friday
- 9:00am – 17:00pm
Benefits
- Paid Weekly salary of £5.50 (for the first 6 months) moving up to £6.00 thereafter
- Incentive Scheme (based on performance)
- Holidays 21 days per annum plus National Bank Holidays
- Car Park on site
- Fruit basket each week for the office
- Free tea and coffee
DSV – Global Transport and Logistics
DSV is a dynamic workplace that fosters inclusivity and diversity. We conduct our business with integrity, respecting different cultures and the dignity and rights of individuals. When you join DSV, you are working for one of the very best performing companies in the transport and logistics industry. You’ll join a talented team of more than 75,000 employees in over 90 countries, working passionately to deliver great customer experiences and high-quality services. DSV aspires to lead the way towards a more sustainable future for our industry and are committed to trading on nature’s terms.
We promote collaboration and transparency and strive to attract, motivate and retain talented people in a culture of respect. If you are driven, talented and wish to be part of a progressive and versatile organisation, we’ll support you and your need to achieve your potential and forward your career.
Visit dsv.com and follow us on LinkedIn , Facebook and Twitter .
To apply for this job please visit jobs.dsv.com.