Insurance Summer Internship

The Assurance Insurance Intern plays a critical support role with executing our service platform. He or she develops the knowledge and skills needed to deliver strong customer service by gaining hands-on experience and providing front line assistance to members of an Assurance servicing team. Insurance Interns are exposed to the insurance industry and Assurance’s role within it by participating in educational programs and utilizing other industry resources throughout the course of the program. Under supervision of a manager and/or mentor, interns are given the training and guidance needed to successfully complete the program. He or she also strengthens necessary competencies for both career advancement and business communications by establishing effective relationships with manager, mentor, and peers.

Responsibilities

EXECUTION OF CLIENT SERVICE

Please note: Intern responsibilities vary by servicing team

• Works with entire servicing team to support the flawless execution of our service platform
• Assists with department-specific projects such as:
• Managing, tracking, and analyzing client, prospect, and carrier data in agency management system
• Creating, updating, and populating client and carrier deliverables
• Organizing, maintaining, and building internal resources and tools
• Prioritizes workload to ensure both client and agency expectations are met

DATA AND PROCESS INTEGRITY

• Consistently follows client service workflows and appropriately engages internal resources, procedure manuals and reporting tools to ensure efficiency and accuracy of execution
• Achieves desired levels of data completeness and process integrity by consistently meeting activity timelines, quality metrics and goals

PEER RELATIONSHIPS AND SELF-DEVELOPMENT

• Participates in insurance courses, team meetings, and industry webinars for skill and knowledge development
• Completes workflow and system training with Business Process, manager, and/or mentor
• Meets and provides feedback to manager and/or mentor on a frequent basis
• Establishes connections and effective working relationships with Assurance colleagues, fellow interns within the internship program, and interns within other MMA regions
• Works toward achieving individual and team goals
• Develops and delivers group presentation on assigned topic with other interns

PROGRAM HIGHLIGHTS

We provide our interns the opportunity to be immersed in our award-winning culture by participating in the following intern program related activities:

• Earn wellness points and incentives through our Eye of the Tiger Wellness Program
• Spend the day giving back to the community by participating in a volunteer day through our Assurance Caring Together program
• Become ingrained in Assurance’s culture and initiatives by attending intern specific orientation and onboarding process
• Attend and participate in various courses aimed at refining your professional growth and development
• Gain exposure to additional niches within Assurance by attending Assurance360 webinars and participating in job shadowing opportunities

Required

Qualifications

• 1+ years of undergraduate completed
• Strong written and verbal communication skills

Preferred

• Pursuing BS/BA Insurance, Finance, Business, or related field
• Intermediate or advanced skill level with Microsoft Word, Excel

About Assurance

Assurance, a Marsh & McLennan Agency LLC, company, is a full-service brokerage providing business insurance, employee benefits, private client insurance, and retirement services to businesses and individuals across the country. Assurance operates as Marsh & McLennan Agency’s Midwest regional headquarters. Consistently recognized as a top workplace, Assurance attracts and retains its insurance talent by rewarding expertise and investing in career development. Assurance employees enjoy an award-winning culture that fosters a highly productive and results-driven working environment.

Services : Business Insurance, Employee Benefits, Financial Services, Private Insurance, Surety

Awards: Assurance is continually named a “Best Place to Work” by leading publications and organizations such as Fortune magazine, the National Association for Business Resources, The Chicago Tribune , Crain’s Chicago Business and Business Insurance magazine (check out all of our accolades ).

Culture: Our employees enjoy an environment that fosters success and creativity and provides countless opportunities for growth. We make sure our employees are happy and motivated by offering enviable benefits, rewards programs, celebrations, perks and a few surprises around every corner. Together, it all adds up to a company that develops and retains passionate individuals who deliver superior performance and measurable results to our clients.

Fun Fact : 31% of Assurance experts agree the best Saturday Night Live skit of all time is “More Cowbell”.

Assurance has won over a hundred workplace awards largely due to our intentional and caring approach that begins with meeting our people where they are, celebrating their differences and creating an inclusive environment.

Assurance is a proud equal opportunity employer. We celebrate diversity and we are committed to equal employment opportunities regardless of age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity, gender expression, national origin, marital status or civil partnership/union status, veteran status, citizenship, pregnancy, genetic information, physical or mental disability, or any other status or characteristic protected by federal, state or local law.

Harassment or discrimination based upon any of the above is inconsistent with our values and will not be tolerated; this includes harassment or discrimination for being associated with or knowing someone that identifies with any of the above.

Marsh & McLennan Agency (MMA) provides colleagues the freedom to make a career and difference. We encourage you to explore your curiosity and creativity. We gain new insight from diverse thinking, and take risks on new ideas. We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams. More than just insurance brokers, we believe that a business culture that supports a healthy, safe work environment does so by offering the right benefits, programs, policies and opportunities to keep employees engaged and productive including: health and welfare, tuition assistance, 401K, employee assistance program, volunteer opportunities, and other programs.