Insurance Sales Clerk

We are seeking a Sales Clerk to provide clerical and member service support

to the Auto Club’s Insurance Sales Team. Diverse duties include general clerical duties, processing insurance and membership payments, updating electronic member information, maintaining filing systems and providing legendary customer service.

Responsibilities:

• Maintain files. Set-up files, enter data, organize, classify, and file information/documents.
• Retrieve information and files and requested.
• Respond in timely manner to requests in-person, over the phone and/or in writing.
• May provide files, documents, photos, reports, etc. as required
• May prepare standard departmental reports, forms, etc.
• May use a number of computer programs to store and organize data.
• May process credits and payments as appropriate.
• Reconcile checks, cash and paperwork as necessary.
• Track and report payments, bills and credits as required.
• Process and distribute mail.
• Maintain office inventory and order supplies.
• Perform other duties as assigned or required.
• High school diploma or equivalent required
• Prior related experience preferred
• Advanced organization skills
• Moderate typing skills required
• Commitment to maintaining superior customer relationships
• Experience in using Microsoft Office Software products required
• General knowledge of other personal computer applications preferred

Skills Required:

Department Level, Reception/Greeting, Phone Support, Face-to-Face Support, Frontline Support, Exceptional Customer Service. Department Level, Reception/Greeting, Phone Support, Face-to-Face Support, Frontline Support, Exceptional Customer Service.

Training:

Our comprehensive and employee centric training facility located in Long Beach provides training programs to help employees acquire various skills necessary to do their jobs and to support career development.

Remarkable benefits:

• Health coverage for medical, dental, vision
• 401(K) saving plan with company match AND Pension
• Tuition assistance
• PTO for community volunteer programs
• Wellness program
• Employee discounts

The Automobile Club of Southern California is part of the largest federation of AAA clubs in the nation. We have 14,000 employees in 21 states helping 17 million members. The strength of our organization is our employees. Bringing together and supporting different cultures, backgrounds, personalities, and strengths creates a team capable of delivering legendary, lifetime service to our members. When we embrace our diversity – we win. All of Us! With our national brand recognition, long-standing reputation since 1902, and constantly growing membership, we are seeking career-minded, service-driven professionals to join our team.

“Through dedicated employees we proudly deliver legendary service and beneficial products that provide members peace of mind and value.”

AAA is an Equal Opportunity Employer

The Automobile Club of Southern California will consider for employment all qualified applicants, including those with criminal histories, in a manner consistent with the requirements of applicable federal, state and local laws, including the City of Los Angeles’ Fair Chance Initiative for Hiring Ordinance.