Insurance Operations – Coordinator

Marsh is seeking candidates for the following position based in Toronto

Insurance Operations – Coordinator

What can you expect?

You will provide transactional support to Client Teams, brokerage services and client support services by performing miscellaneous clerical / administrative functions, ensuring that we meet client service turnaround expectations on our brokerage cycle as well as compliance requirements.

You will be responsible for ensuring policy documents go through our Artificial Intelligence tool and are properly filed to our document management system.

What is in it for you?

Marsh Canada offers competitive employee benefits and a thriving culture.

• A company with a strong Brand and strong results to match
• Culture of internal mobility, collaboration and valued partnership from the business.
• Employee Resource Groups which provide access to leaders, relevant volunteer and mentoring opportunities and interactions with counterparts in industry groups and client organizations.
• Competitive pay (salary and bonus potential), Full benefits package – starting day one (medical, dental, vision, STD/LTD, life insurance, RSP (Retirement Savings Plan or TFSA (tax free savings account.)
• Tuition Reimbursement plan and participation in our Employee Stock Purchase Plan
• Entitled to vacation, floating holidays, time off to give back to your community, sick days, and national holidays (with early dismissal).

We will count on you to perform the following:

• Assist in day to day administration support operations for policy intake administration, including ensuring data extracted by Artificial Intelligence tool is accurate and resolving exceptions as needed.
• Work with spreadsheets, word documents and templates and possible database management.
• Maintain proper records for reporting and audit purposes.
• Maintain electronic file system for scanned policies & email documentation.

What you need to have:

• High School Diploma or equivalent experience
• 2-3 years’ work experience
• Clear and concise oral and written communication skills
• Excellent organization skills – able to multi-task, prioritize work and meet deadlines
• Excellent interpersonal skills – able to work independently and within a team
• Business savvy with a demonstrated willingness to learn new concepts and skills quickly
• Able to work in a fast-paced, dynamic environment
• Attention to detail
• Comfortable and experience working with technology (solutions)
• Proficient in Microsoft Office tools (or equivalent) – Outlook, Word and Excel
• Strong relationship building skills
• Critical thinking and initiative to solve problems independently
• Results oriented with a strong client service focus

What makes you stand out:

• Insurance experience

In accordance with applicable legislation, Marsh will provide a reasonable accommodation to employees and prospective employees to the point of undue hardship upon request and as required in respect of the individual’s particular restrictions and limitations. If you require a specific accommodation because of a disability or medical need please contact [email protected].

Marsh is the world’s leading insurance broker and risk adviser. With over 35,000 colleagues operating in more than 130 countries, Marsh serves commercial and individual clients with data driven risk solutions and advisory services. Marsh is a business of Marsh McLennan (NYSE: MMC), the leading global professional services firm in the areas of risk, strategy and people. With annual revenue approaching US $17 billion and 76,000 colleagues worldwide, MMC helps clients navigate an increasingly dynamic and complex environment through four market-leading businesses: Marsh, Guy Carpenter, Mercer, and Oliver Wyman. Follow Marsh on Twitter @MarshGlobal; LinkedIn; Facebook; and YouTube, or subscribe to BRINK.

Marsh McLennan is committed to embracing a diverse, inclusive and flexible work environment. We aim to attract and retain the best people regardless of their sex/gender, marital or parental status, ethnic origin, nationality, age, background, disability, sexual orientation, and gender identity

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