Acción contra el Hambre España
Action against Hunger is an international non-governmental, private, apolitical, non-religious and non-profit organization created in 1979. Its goal is to combat hunger and dangerous situations that threaten men, women, and children. Currently 500 expats and more than 5,000 employees are working for Action against Hunger in more than forty-six countries working in projects concerning four areas of focus: nutrition, health, food security and water and sanitation.
In Lebanon, the Syrian crisis continues to generate political, social, and economic pressure due to the war in Lebanon and keeps more than 1.5 million refugees in a situation of increasing vulnerability. In this environment of political, economic and social uncertainty, our teams have maintained their high levels of humanitarian response and aid to Lebanon. Likewise, our interventions have been maintained in the Bekaa and northern areas, as well as in the south of the country, with a special focus on working in partnership or in consortium with other organizations and on institutional strengthening of the relationship with both donors. institutional, such as with local authorities and entities.
WE WORK IN LEBANON AGAINST COVID-19
- Focusing on Syrian refugee population and Lebanese host communities,
- mobilization committees,
- isolation centers,
- municipalities and service providers.
- Conducting training for health personnel.
- Distributing disinfection and dignity kits.
- Installing latrines for people with specific needs in Aarsal.
- Carrying out channel cleaning to ensure proper drainage. Distributing water through tanker trucks.
Under the supervision of Logistics Coordinator, the ICT Manager is responsible to provide the necessary support and indispensable guidance to ensure that AAH Information Technology and Communication (ICT) standards are upheld, and equipment is used correctly
Objective 1 : Manage the mission’s IT environment and telecommunications resources
Responsibilities
To be carried out as specified in the “Kitlog” (Logistics Kit) under the supervision of the Logistic coordinator in collaboration with the IT managers at the Madrid HQ
Tasks
Ensuring that all the mission’s workstations adhere to ACF’s IT standards;
Ensuring that the necessary communication equipment is available in the mission
Maintaining equipment (IT and telecoms) and conducting daily/monthly checks to ensure that maintenance tasks have been completed
Monitoring and tracking the mission’s IT and telecoms resource pool;
Monthly reporting to the logistics Coordinator and managing any end-of-contract donations;
Managing relationships with external suppliers (maintenance and repair services, etc.)
Maintaining an ongoing technological watch for new developments in the country or region in IT and telecommunications.
Objective 2 : Manage local networks, internet connections and telecommunications resources
Responsibilities
To work with equipment and IT service providers, internet and network services and the heads of IT of other organisations to complete these tasks.
Tasks
Installing and maintaining local networks at the bases and network connected peripherals
Capitalizing on technical documentation on the network and internet connection to produce a detailed mapping
Capitalizing on technical documentation on the mission’s telecommunications
Managing relationships with local telecommunications suppliers (internet, fixed and mobile telephone companies etc.) and rationalising associated costs
Maintaining an ongoing technological watch across internet and telecommunications service providers
Objective 3 : Implement and monitor ACF’s Information and Communication Technology (ICT) standards
Responsibilities
To be carried out as specified in the “Kitlog” (Logistics Kit) under the supervision of the Logistic coordinator in collaboration with the IT managers at the Madrid HQ
Tasks
Ensuring ACF standards for the use of IT and telecoms equipment are upheld
Monitoring the mission’s antivirus protection, ensuring compliance with antivirus software usage guidelines; ensuring software updates are deployed at individual workstations
Implementing and supervising the data backup policy and related procedures across the entire misión
Suggesting possible improvements
Objective 4 : Provide training, technical assistance and support to users
Responsibilities
Training users on the correct use of IT resources and respecting IT security rules
Tasks
Training users on the use of resources and respecting procedures
Providing technical support to the Logistic coordinator in the definition of IT requirements for future programmes
Providing users of telecommunications resources with the information necessary for their daily use
Objective 5 : Supervise the IT team
Responsibilities
Establish a work plan
Control the planning of the Supply logistics team at base level
Delegate the activities and check that they are properly executed
In case of absence of a direct team member, take over the activities
Organize training sessions
Carry out appraisal interviews
Provide technical support to the team if necessary
Tasks
Taking part in the recruitment of his/her teams
Organizing and leading team meetings
Working out and monitoring individual action plans for team members
Managing planning operations, task sharing and coordination of work
Providing for evaluation interviews for team members
Providing technical support to the teams
Identifying the training needs of team members
Devising, organizing and leading training sessions
Managing difficulties in the team
Objective 6 : Support humanitarian activities of Action Against Hunger
Support the emergency interventions of the organization as per the employee’s abilities.
Support any activity that helps reaching our humanitarian goals, as per the employee’s abilities.
Promote gender equality within the humanitarian and/or development work
Action Against Hunger – Lebanon seeks to promote gender equality and is committed to empowering women to participate effectively in their communities, we strongly encourage women to apply.
We Strongly encourage people with disabilities to apply.
ACF has a zero-tolerance policy on sexual exploitation, sexual harassment, and abuse (SEA).
Qualifications :
- University Degree in Information Technology, Computer Science, or Computer Engineering.
- Very good knowledge of the Windows operating system (Windows 10 and Server) and of Microsoft Office 365 Products (Admins, Intune, Power App and Power BI
- Able to connect computers and peripherals and share resources (printers and files)
- Good knowledge of system security and network security
- Good understanding of data back-up strategies.
Previous experience:
3 years’ professional experience in IT is an asset
Humanitarian sector knowledge:
Is an asset
Action Against the Hunger knowledge:
Is an asset
Languages:
English & Arabic compulsory (written and verbal), French is an asset.
IT and specific systems:
As below
Mobility (national/ international)
Mobility between bases is required as it is a flying position.
International for annual ACF IT workshop
We offer immediate incorporation to a dynamic international network with the following remuneration package:
- Based in: Lebanon
- Formal work contract: 12 months
- Salary: according to ACF salary scale and according to the candidate’s previous experience (following the standard list of Action Against Hunger).
- LBP 65,000 daily transportation allowance on working days
- Social security registration and NSSF family allowance if eligible
- Complementary health insurance for you and your dependents
- Work accident insurance
- Life insurance (after 3 months of contract)
- School allowance for your children if eligible as per the official decrees (paid each year in October)
- 1.5 days of paid holidays per month
- Approx. 18 days per year of public holidays
How to apply
Interested Candidates, please follow the link to apply: