Human Resources Manager

The Food Bank of Central & Eastern North Carolina is an exciting, challenging, and rewarding place to work. Our vision: No one goes hungry, our Mission: Nourish people. Build solutions. Empower communities. We are an equal opportunity employer and are known for our core values of Respect, Integrity, Compassion, Dedication, Teamwork, and Fun! 

The Human Resources Manager in conjunction with HR VP is responsible for leading and directing functions of the Human Resources (HR) department including managing the recruitment and selection process, administering pay and benefits, and implementing HR strategy. Be excited to embody Food Bank of Central and Eastern North Carolina (FBCENC) (people and culture) and foster an exemplary experience through HR systems, processes, support, and service. Build trust and credibility with all employee groups to create a safe, supportive, and open environment enhancing employee engagement and positive employee relations in alignment with FBCENC values.

Responsibilities:

• Participate in full cycle recruiting activities to attract top talent while ensuring diversity, equity, and inclusion; manage the process from beginning to end (including strategizing with hiring manager prior to beginning recruitment, assisting as needed with the interview process, overseeing pre-employment screening and extending of offers). Manage employee onboarding programs to facilitate new hire success. Oversee all human resources data related to recruitment, selection, and terminations.
•  Assist in the HR department’s support of the Food Bank’s strategic plan and people strategy. Partner with departmental leaders to develop an effective organizational structure that includes clear roles and responsibilities, objectives and accountabilities, and flexible bench strength. Utilize metrics, audits, analysis, reporting, and tools to monitor the effectiveness of HR work. Demonstrated experience coaching and advising management and staff in people systems, change evolution, performance development and total rewards strategy.
•  Administer the organization’s compensation program, including salary surveys and salary grade adjustments. Perform benefits administration to include annual enrollment, claims resolution, and communicating benefit information to staff.
• Conduct stay and exit interviews and recommend solutions that promote a positive workplace for all staff. Design and publish surveys as needed. Manage the annual Feeding America employee engagement survey and assist in action planning related to the survey’s findings. Actively seek opportunities to improve communications and increase employee engagement. Demonstrated experience coaching and advising management and staff in people systems, change evolution, performance development and total rewards strategy. 
• Provide date on employment law developments and recommend changes as needed to keep the Food Bank compliant. Audit and update processes and forms to ensure compliance with immigration, FLSA, EEO, DOT, and OSHA requirements. Provide interpretation and guidance to supervisors and managers as needed. Maintains knowledge of trends, best practices, regulatory changes, and new technologies in human resources, talent management, and employment law.

Qualifications:

• BA/BS degree (preferably in business administration, human resources management, or a related field) with at least 5 years of human resources management experience, or an equivalent combination of education and experience. SHRM-CP designation required/highly preferred.
• Proficient with Microsoft Office Suite; prefer experience with Paychex and BambooHR.
• Being a Helpful Resource– Act with utmost integrity, professionalism, and confidentiality. Build productive relationships at all levels of the organization; ensure that HR delivers excellent service to the staff we serve. Assist in fostering an atmosphere for change and creating an environment that embraces and supports diversity.
• Build effective and trusted relationships quickly with employees at all levels of the organization.
• Demonstrated ability to independently make well-informed decisions and maintain the highest level of confidentiality.
• Excellent verbal and written communication skills.
• Excellent interpersonal, negotiation, and conflict resolution skills.
• Excellent organizational skills and attention to detail.
• Strong analytical and problem-solving skills.
• Ability to prioritize tasks and delegate them when appropriate.
• Thorough knowledge of employment-related laws and regulations.
• Must believe in the mission of the organization.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable people with disabilities to perform the described essential functions.

While performing the essential functions of this position, the employee is regularly required to talk, hear, and interact. The employee is often required to sit at desk and work on a computer. The employee is required to use their hands and fingers to handle or feel. The employee is occasionally required to stand, walk, reach with arms and hands, climb, balance, lift and/or move up to 15 pounds, and to stoop, crouch, or crawl.

Vision abilities required by this job include close vision.

Work Environment:

While performing the responsibilities of the job, the employee is required to work in a general office environment, warehouse environment (in-program) and working kitchen environment.

The employee will be required to interact with Food Bank personnel in other environments. The noise level in the work environment is usually quiet to moderate.

The above statements are intended to describe the general nature of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of personnel so classified.

EQUAL OPPORTUNITY EMPLOYER

We are an equal opportunity employer. We do not regard race, color, religion, national origin, age, sex, pregnancy, marital status, disability, genetic information, veteran status, sexual orientation or any protected class characteristic when seeking to hire. This practice, in addition to hiring, applies to our recruiting, training, transfers, promotions, job benefits, pay, dismissal practices, social and recreational activities, and any other term or condition of employment.

We care about our employees, our candidates, and our community. As such, please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.