HR Technical Assistant (National Position)- SRO- A04

Interested candidate who meet requirement and holding a Jordanian nationality are encourage applying on Webcruiter using this link

The Norwegian Refugee Council (NRC) is a non-governmental, humanitarian organization with 60 years of experience in helping to create a safer and more dignified life for refugees and internally displaced people. NRC advocates for the rights of displaced populations and offers assistance within the shelter, education, emergency food security, legal assistance, and water, sanitation, and hygiene sectors. The Norwegian Refugee Council has approximately 9000 committed and competent employees involved in projects across four continents. In addition, NRC runs one of the world’s largest standby rosters -NORCAP, with 650 professionals, ready to be deployed on 72 hours’ notice when a crisis occurs.

The purpose of the HR Technical Assistant position is to provide administrative and HR technical support in HR areas of functions. The HR Technical Assistant will support the maintenance of updated HR records, recruitment, and will provide general administration and HR support to ensure the smooth functioning of the NRC Syria Response office, accommodations, and HR team in accordance with NRC’s HR policies and procedures and relevant donor guidelines. The HR Technical Assistant is the first person whom NRC employees will approach for getting their administration and HR issues resolved. S/he will liaise closely with logistics, Finance, and all other departments. The position is based in Amman/ Jordan

Generic responsibilities

1. Adhere to NRC policies, tools, handbooks, and guidelines.
2. Assist a range of support with the implementation of the HR portfolio according to the plan of action.
3. independently Implements procedures and activities within HR as delegated.
4. Responsible for organising and delivery of tasks in line with priorities and standards.
5. Develop and maintain knowledge of the specialist area of work in which technical assistance and support is being provided, in order to be most effective in supporting the team.
6. Use initiative in day to day problem solving in line with agreed procedures, priorities, and standards for the area of work.
7. Prepare and develop status reports as required by management.
8. Ensure proper filing of documents.
9. Comply with NRC’s HR policies and procedures.
10. Support in any other issue relevant to the HR function.

Specific responsibilities

1. Maintain computerized and manual personnel records in line with internal procedures, regulatory requirements, and confidentiality requirements.
2. Support in different HR functions such as filing personnel files, scheduling interviews, scheduling training, etc.
3. Follow-up and update staff’s trackers such as HR database, work from home tracker, acting tracker, secondment tracker, child care tracker, maternity tracker, etc..
4. Prepare, share, and collect national staff timesheets and payslips.
5. Staff focal point in terms of leaves for Amman national staff and maintaining up-to-date leaves balance.
6. Prepare official HR letters such as experience letters, salary transfer letters, and addendum letters for national staff.
7. Support in Coordinating the onboarding process for staff and daily workers in Amman and the field.
8. Coordinate between CO and AO for creating ID cards and support with health insurance for new joiners if needed
9. Ensure that HR archives are in use and maintained according to the NRC regulations (both hard and soft copies).
10. Ensure confidentiality of HR-related information and handle it with sensitivity and care.
11. Support with arranging staff activity in coordination with Area HR Coordinator
12. Attend all meetings assigned by the line manager and prepare reports.
13. Fulfill any other HR-related tasks that may be assigned by the line manager.
14. Provide support in procuring as requested, raising necessary requests to Logistics department and following up for the purchases

Competencies

Professional competencies.

Generic professional competencies for this position:

• 1 year of experience working in a humanitarian/recovery context or equivalent.
• Previous experience working in complex and volatile contexts.
• Documented results related to the position’s responsibilities.
• Knowledge about own leadership skills/ profile.
• Fluency in Arabic and English, both written and verbal.

Context/specific skills, knowledge and experience:

• Bachelor’s degree in business administration, social studies, or other related disciplines.
• Advanced computer skills in Microsoft office (MS Excel, Word, PPT, and outlook).
• Very good communication and interpersonal skills.
• Proven experience in personnel and recruitment is preferable.
• Detail orientation and the ability to properly track and systematically follow up on the completion of tasks.
• Strong organisational and teamwork skills.
• Highly approachable, trustworthy, and confidential.
• Good diplomacy and negotiation skills.
• Good cultural awareness and sensitivity.
• Ability to promote high team spirit.

Beavioural competencies

• Handling insecure environment.
• Planning and delivering results.
• Communicating with impact and respect.
• Working with people.

We can offer:

• Candidates are encouraged to apply early, as applications may be screened prior to the vacancy deadline
• we offer 6 months contract with the possibility of extension subject to funding & performance
• Duty Station: This position will be based in the SRO office in Amman
• Salary/benefits: According to NRC’s salary scale and terms and conditions
• National candidates are strongly encouraged to apply.
• For more information, please see the attached Job Description
• Deadline for applications: 1 January , 2023

Interested candidate who meet requirement and holding a Jordanian nationality are encourage applying on Webcruiter using this link