HR Officer _ South Gaza

Job Title: HR Officer

Job location: Gaza

Reports to: Finance & HR Coordinator

Job Code: GA006

ABOUT MEDGLOBAL

MedGlobal is a global humanitarian non-profit organization providing medical and health education services to people in need, including refugees and displaced persons, in disaster and underserved regions. The organization is composed of medical and public health professionals of diverse backgrounds.

CODE OF CONDUCT

MedGlobal Code of Conduct reflects the profession’s core set of beliefs and values of care, respect, trust, and integrity. These beliefs and values are fundamental to MedGlobal employees, volunteers, interns, consultants, officers’ coordinators, and directors to guide their practice and conduct.

The Code is organized into categories, as follows:

1. Always act with fairness, honesty, integrity, and openness; respect the opinions of others and treat all with equality and dignity without regard to gender, race, color, creed, ancestry, place of origin, political beliefs, religion, marital status, disability, age, or sexual orientation.
2. Provide a positive and valued experience for those receiving service within and outside MedGlobal.

CHILD PROTECTION POLICY

Child abuse in all forms is unacceptable to MedGlobal, which recognizes its responsibility to protect children from harm in all areas of its work.

MedGlobal is committed to ensuring a child-safe environment and is applying a zero-tolerance approach towards any kind of child abuse and exploitation.

DISCRIMINATION, ABUSE AND HARASSMENT POLICY

MedGlobal provides equal employment opportunities to all employees and applicants for employment and expressly prohibits and will not tolerate any form of discrimination, abuse, harassment (sexual or otherwise), based upon race, ethnicity, religion, national origin, gender, age, marital status, citizenship status, disability, or military status. MedGlobal employees and related personnel must under no circumstances take part in any form of discrimination, harassment, or abuse (physical, sexual or verbal), intimidation or exploitation, or in any other way infringe the rights of others inside or outside the organization.

JOB SUMMARY

The HR Officer plays a crucial role in supporting the organization’s human resources functions, ensuring effective recruitment, employee relations, and compliance with relevant laws and regulations. Responsible for managing various HR activities, including recruitment and selection, onboarding, employee relations, performance management,benefits administration, HR administration, training and development, HR reporting, and employee engagement. The HR Officer serves as a key point of contact for employees, providing guidance, support, and facilitating positive workplace relationships. With a focus on maintaining a productive and compliant workforce, this role contributes to organizational success by fostering a culture of engagement, professionalism, and continuous improvement. The HR Officer should possess strong interpersonal skills, attention to detail, and a thorough understanding of HR principles and practices.

MAIN DUTIES AND RESPONSIBILITIES

Recruitment and Selection:

● Collaborating with hiring managers to identify staffing needs.

● Posting job advertisements and managing the recruitment process.

● Screening resumes, conducting interviews, and facilitating the hiring process.

Onboarding and Orientation:

● Organizing and conducting orientation sessions for new employees.

● Ensuring all necessary paperwork and documentation are completed.

● Assisting new hires in acclimating to their roles and the organization’s culture.

Employee Relations:

● Addressing employee concerns and grievances.

● Mediating conflicts and fostering positive employee relations.

● Conducting investigations into workplace issues such as harassment or misconduct.

Performance Management:

● Implementing and managing performance appraisal systems.

● Providing guidance and support to managers and employees on performance-related matters.

● Identifying training and development needs and coordinating relevant programs.

Employee Benefits and Compensation:

● Administering employee benefits programs such as health insurance, and leave policies.

● Managing compensation processes, including salary reviews and bonus programs.

● Providing information and assistance to employees regarding their benefits and compensation.

HR Administration:

● Maintaining accurate employee records and HR databases.

● Processing payroll and managing timesheets.

● Handling administrative tasks such as drafting employment contracts and letters.

Training and Development:

● Identifying training needs and organizing relevant training programs.

● Coordinating professional development initiatives.

● Monitoring and evaluating the effectiveness of training programs.

HR Reporting and Analysis:

● Generating HR reports and analyzing HR metrics.

● Providing insights and recommendations based on data analysis.

● Supporting decision-making processes with HR-related data.

Employee Engagement and Retention:

● Developing and implementing strategies to enhance employee engagement and retention.

● Conducting surveys and feedback sessions to gauge employee satisfaction and identify areas for improvement.

● Planning and organizing employee recognition programs and events.

QUALIFICATIONS AND SKILLS

• University degree or equivalent experience in business administration, HR, language studies, or related areas.
• A minimum of two years progressively responsible experience in HR, general administration and/or office management.
• Excellent command of written and oral Arabic and English.
• Operate in compliance with organizational regulations and rules.
• Able to work with minimum supervision.
• Able to maintain professional confidentiality on HR matters and employment legislation.
• Ability to work within a multicultural, multilingual, and multidisciplinary environment and to work effectively
• with others.
• Previous experience in INGOs or NGOs is preferable.
• Flexibility to adjust within an online working environment.