HR Data & Analytics Officer

PURPOSE

The ICRC will implement on 1 January 2022 an International Retirement Savings Plan (IRSP) for 12’000 employees in about 75 countries. A foundation is being created to that effect in Switzerland. The plan will be administered by a newly created team in the ICRC HR Shared Services in Manila.

MAIN RESPONSIBILITIES

Optimizes processes in line with best practices and keeps documentation up to date

• Keeps Data Management documentation updated.
• Assists stakeholders in reflecting on their performance measures, improvements in the functional area of expertise and provides ongoing support with data and analysis.
• Contributes to institutional reporting and dashboards by supporting colleagues in delivering reports, revisions and optimization.
• Ensures continuity and smooth transition of data entered into various system applications.
• Contributes to the development of the data model and usage of the referential data that supports analysis.
• Oversee and monitor accuracy and timeliness of IRSP processes, in line with the Service Level Agreement.
• Proactively communicate with the stakeholders concerned (Finance, HRSS, or HQ Counterparts) for any changes pertaining to ways of working, policy, or system updates/downtime.
• Assists in improving, developing & applying data quality monitoring processes & tools (dashboards etc) and contributes where appropriate in DQ controls automation.
• Monitors data quality controls and consolidates, cleans and implements corrective actions.
• Performs four-eye/buddy check to the tasks performed by HR Officer 1 and 2

SELECTION REQUIREMENTS

• University degree, professional diploma or equivalent experience
• 2-3 years’ professional experience in HR Shared Services
• Data analytics skills. Knowledge of BI, SQL, statistical packages, Tableau is an advantage
• Proven experience in HR administration, ideally in the administration of benefits and retirement plans
• Knowledge of and experience in HR shared services, including workflows, processes and key performance indicators
• Certification in HR an asset
• Good command of English, French language skills an asset
• Computer proficiency, including Microsoft Excel and working knowledge of HR information systems

YOUR PROFILE

• Works well under pressure and can adapt efficiently to changing priorities
• Capable of managing several projects simultaneously and meeting tight deadlines
• Able to work independently but also a good team player
• Dynamic and with a solid sense of responsibility
• Excellent leadership and management skills

WHAT WE OFFER

• Diverse and humanitarian-minded workforce
• An opportunity to contribute to institutional efforts to protect and assist conflict victims worldwide
• Training opportunities
• Flexible work schedule