NRC Europe - Norwegian Refugee Council
Employment with NRC may lead to employment in or deployment to Regions, Countries, Areas or Offices that may be host to considerable health, safety and security risks. NRC takes this very seriously and we have procedures in place to reduce known risks, but will never be able to take away all risks.
Job Description
Roles and Responsibilities
The role of the HR coordinator is to oversee and lead the HR operations in the Area office (Camps). The primary role for the HR coordinator is the day to day implementation of personnel SOP’s, supporting line managers and staff in personnel queries and issues. The HR coordinator will also line manage and oversee HR staff based in the Area office.
Generic responsibilities
- Adherence to NRC policies, guidance and procedures.
- Implement NRC’s systems and procedures at area level.
- Ensure adherence to NRC policies, handbooks, guidelines and donor requirements.
- Prepare and submit reports and analysis.
- Ensure proper filing of all support documents.
- Support line managers in procedures and require support team trainings.
- Management of support team.
- Ensure development and implementation of administrative systems and procedures.
- Actively promote PSEA (Prevention of Sexual Exploitation and Abuse) standards & principles within NRC and amongst beneficiaries served by NRC.
- Ensure adherence to NRC policies and the national labor law in all processes and procedures.
- Advice in personnel conflicts/processes when relevant.
- Coordinate staff recruitment and exits, introductions, trainings, staff benefits schemes etc.
- Coordinate with relevant partners, suppliers, authorities, lawyers etc.
- Ensure accuracy of staff salaries.
- Ensure that staff records in all offices in the area are up to date and filed appropriately.
Specific responsibilities
- Ensure timely implementation of HR activities and dissemination of HR SOPs and policies in the Area office.
- Ensure that onboarding, inductions, performance management and exit procedures are implemented for all staff at the Area office.
- Advise and support line managers and staff with personnel queries in line with NRC SOPs and HR policies.
- Follow up on disciplinary measures/meetings, conflict management and participate in investigations as required.
- Ensure accurate and timely data is maintained in all NRC files (online and hard copy).
- Ensure national staff benefits including leave and health insurance are processed and tracked as per NRC procedures.
- Ensure recruitments at the Area office are processed and tracked as per NRC procedures.
- Provide personnel and recruitment reports as required.
- Other tasks as requested by the line manager.
Critical Interfaces
By interfaces, NRC means processes and projects that are interlinked with other departments/units or persons. Relevant interfaces for this position are
- Budget holders
- Auditors (internal/external)
- Relevant implementation staff
Others
- HR department at the country office
Scale and scope of position
Staff: HR staff at the Area office (3) staff members
Stakeholders: Country office HR manager
Information: HR system, HR database
Legal or Compliance: Jordan Labour law, NRC SOPs and policies
Competencies
They Are Relevant For All Staff And Are Divided Into The Following Two Categories
Competencies are important in order for the employee and the organisation to deliver desired results.
- Professional Competencies
Generic Professional Competencies For This Position- Experience from working as an HR Coordinator in a humanitarian/recovery context.
- Previous experience from working in complex and volatile contexts.
- Documented results related to the position’s responsibilities.
- Knowledge about own leadership skills/profile.
- Fluency in English, both written and verbal.
Context/specific Skills, Knowledge And Experience
Qualification requirement: Bachelor degree or higher Experience: 5 years
- Experience of managing HR function in a NGO.
- Experience in leading and developing staff.
- Experience of working in HR department covering +200 staff.
Behavioral Competencies
- Working with people
- Managing performance and development
- Empowering and building trust
- Strategic thinking
- Communicating with impact and respect
- Influencing
Performance Management
- The employee will be accountable for the responsibilities and the competencies, in accordance with the NRC Performance Management Manual. The following documents will be used for performance reviews:
- The Job Description
- The work and Development Plan
- The NRC Competency Framework
N RC may be required to verify the identity of its partners and to check that its partners have not been involved in illegal activities.
NRC reserves the right to use electronic screening tools for this purpose.
NRC does not charge a fee at any stage of the recruitment process (application, interview meeting, processing, training or any other fees). Offers of employment or job openings with requests for payment of fees are fraudulent.
Victims of such scams should report them to their local law enforcement authorities for appropriate action.
Additional Information
Contract period: until 30 of June,2022 (Renewal of contract is based on funding & performance)
Salary/benefits: 2101JOD (subject to social security and Income tax)
Duty station: Azraq & Zaatari Camps
To review the Job Description, please download it by clicking on the ” Job Description ” hyperlink showed below under the related documents field.
To apply for this job please visit www.impactpool.org.