Homeless Services Care Manager

Full time

Shift

Description:

About The Role

We’re currently looking for a Homeless Services Care Manager for our integrated primary care office, the Pittsburgh Mercy Family Health Center to serve on our care management team. Our care managers have in-depth knowledge and experience in the care coordination of individuals experiencing serious and persistent mental illness, substance use disorder and/or housing instability.

The Homeless Services Care provides brief focused interventions, motivational interviewing and crisis intervention to health center patients while working in coordination with the patients treatment team or while working to get the individual in to a higher level of care if needed. Our care managers develop trusting relationships with persons served through high-touch engagement in the primary care office and utilize patient registries to track our high risk patients.

About You

We’re looking for someone who is an exceptional communicator and organizer – who is capable of sharing what to expect from the system (and from the team) in a clear, concise and actionable fashion at all times. Sound like you? Please apply here!

Requirements

• Master’s Degree in Human Services and 1 year of community-based health services deliver or a Bachelor’s Degree in Human Services and 3 years of community-based behavioral health service delivery
• Work Schedule: 37.5 hours per week, typically Mon to Fri 8am – 4pm (this is an hourly, non-exempt position)

About Pittsburgh Mercy

We’re a community-based health and human services organization using person-centered care to treat our area’s most vulnerable populations. We work with families in settings that are safe and familiar to them, and view them as equal partners when planning, developing, and monitoring care.

We Reach Out To Offer Help – And Hope – To People Who Are Experiencing

Our mission is to be a compassionate, transforming presence within our communities.

• Mental illness and substance abuse
• Physical health needs
• Intellectual disabilities
• Traumatic events or circumstances, including homelessness + abuse

Trinity Health’s Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health’s dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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