Health and Wellness Caseworker

Job Overview: Our Community Health and Wellness programs ensure that all newly resettled refugees have access to on-going psycho-social support to serve their adjustment needs as well as ensures additional culturally and linguistically sensitive mental health referral support services are available. You will be responsible for the implementation of psycho-social programming serving the newcomer population in the Bay Area. The psycho-social programming is funded through Alameda County Behavioral Health Care Services Prevention and Early Intervention (PEI) program. You will provide outreach and engagement, education, screening and referral services. You will work with the Clinical Advisor and Health and Wellness Coordinator to build personalized wellness plans that include traditional healing practices and cultural aspects, as well as follow up with individuals to prevent escalations in mental health crises.

Major Responsibilities:

· Provide culturally sensitive case management for individuals who are socially isolated, have previous exposure to trauma and/or are at risk of mental illness.

· Perform intakes, screenings, and service planning to ensure clients psychosocial wellbeing needs are met.

· Work with staff to identify, screen and support with navigating barriers to care for clients determined to have a high probability of physical and emotional stress.

· Provide time-limited case management services to high-needs clients.

· Conduct Bridge-to-safety screenings to assess for domestic and sexual violence; provide appropriate referrals to community mental health and/or other service providers.

· Ensure accurate tracking and data entry of client notes, assessments, RHS-15 screening, and referrals, in accordance with quality assurance standards of the IRC, and ACBHCS.

· Ensure clients with identified mental health risks or interest in specialty mental health care have linkage and referrals to culturally and linguistically appropriate mental health care partners.

· Conduct outreach to existing refugee, immigrant and asylee community to encourage participation and increase referrals to our programming.

· Work closely with staff to enhance and implement the program goals.

· Other duties as assigned.

Key Working Relationships:

Position Reports to: Health and Wellness Coordinator
Other Internal and/or external contacts:

Internal: Direct service staff including MG, ICM, AT, and R&P staff, Health and Wellness staff at other IRC sites.

External: Other refugee resettlement agencies, ethnic Community- Based Organizations, Community leaders and other stakeholders.

Job Requirements:

· Associate degree with an emphasis in Social Work, Psychology, sociology or an equivalent field of study or work experience. Bachelor’s degree desired.

· 2+ years of relevant work experience. A significant portion of this experience would include responsibilities in community-based services, social services, education, capacity building and/or humanitarian relief.

· Understanding of community integration, resettlement and migration trauma.

· Cross-cultural awareness and communication skills.

· Experience with psycho-social programming preferred.

· Success working and communicating effectively in a multi-cultural environment.

· Experience working directly with underserved populations.

· Ability to contribute both independently and as a key team member.

· Well organized with excellent reporting skills.

· Self- starter with excellent analytical skills combined with the proven ability to multi-task, prioritize duties, and manage time effectively.

· Fluency in written and spoken English; fluency in additional language relevant to current refugee populations preferred (Farsi, Dari, or Pashto).

· Access to vehicle and valid driver’s license

Work Environment:

· A combination of standard office environment, remote work, and ‘field’ time within the service delivery area to perform the above outlined responsibilities.

· Travel to field site operation often. Access to reliable and insured transportation required.

COVID-19 Vaccination Requirement: In accordance with IRC’s duty to provide and maintain a workplace that is free of known hazards and our commitment to safeguard the health of our employees, clients, and communities, IRC requires candidates who are selected for interview to furnish proof of vaccination against COVID-19 in order to be considered for this position.

Commitment to Diversity and Inclusivity: IRC is committed to building a diverse organization and a climate of inclusivity. We strongly encourage applications from candidates who can demonstrate that they can contribute to this goal.

Equal Opportunity Employer: We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.