Head of Mission Middle East (f/m/d)

For our regional Middle East office based in Amman, Jordan, Johanniter Unfall-Hilfe e.V., International Assistance (JIA), is looking for a

Head of Mission Middle East

Two-Year Contract (with possible extension)

Organisation Description: Johanniter-Unfall-Hilfe e.V. is a German Christian non-governmental organisation, dedicated to excellence in the field of first aid, ambulance service, social service programmes and other projects in the medical and social field. Johanniter International Assistance (JIA) is the operational unit for humanitarian aid. The Federal Headquarters (HQ) is based in Berlin, Germany. Our Global Strategy 2027 focuses on three key working areas: emergencies, health and livelihoods implementing and supporting projects with a specific focus on climate change and gender equality worldwide www.thejohanniter.org). Our commitment to a partnership approach and localisation agenda is based on mutual learning, respect and trust. We prioritise accountability, inclusivity and safeguarding in our work.

Background:

Johanniter International Assistance (JIA) started their activities in Iraq, Jordan, Lebanon and Syria in 2012, providing emergency aid to Syrian refugees and the affected local population. All support measures are implemented through local partner organisations, focusing on public health, providing emergency services and empowering persons with disabilities, incl. education and livelihood. Further activities include the distribution of aid goods and cash assistance, rehabilitation of shelters, and services in terms of water, sanitation and hygiene. The regional office is currently operating from the Country Office in Amman. Johanniter monitor projects in Jordan, Syria, Lebanon, Palestinian Territories, West Bank, Iraq.

In a Nutshell

You will:

• You will be accountable for the delivery and effective management of the country programme, working closely with your staff and partners, Head Office and regional actors to deliver high quality programmes.
• You will develop, implement, monitor and review the country strategy and operational plan ensuring relevance to the country context and alignment with the Johanniter Global Strategy.
• You will develop and maintain strong national, local and regional relationships with local partners, NGOs, local authorities and donors, ensuring accountability, resource mobilisation and networking.
• You will lead and nurture a high performing team, creating and supporting an environment that prevents abuse and fraud in the workplace and results in strong partnerships, knowledge sharing, learning, and innovation, being ultimately responsible for all security issues in the country
• You will contribute to the management and leadership of Johanniter International Assistance globally.

Country Programme Management

• Accountable for the effective and efficient management of the country programme, including planning, monitoring, evaluation and learning
• Follows trends and developments in the country and considers these for the country programme
• Monitors humanitarian developments and manages the emergency response
• Develops and implements a business plan
• Responsible for the operational budget, timely financial reporting and cash flow management
• Ensures that the country senior management team is effective, mutually supportive and involved in key decision-making processes
• Maintains an open and trust-based dialogue ensuring alignment to the JIA and country strategy

Safety and Security

• Accountable for the Safety and Security of all staff, ensuring adherence to security plans and procedures that are regularly reviewed and adapted, maintaining regular contact with relevant networks and security stakeholders

Accountability & Compliance

• Ensure a transparent internal control system that all staff are aware of and comply with
• Ensure adherence to the commitments of CHS
• Ensure that policies and procedures are implemented, reviewed and understood by all staff
• Responsible for all legal matters (taxation, labour law, registration, insurances etc.)
• Accountable to follow-up on internal/external audit recommendations of the program
• Work with HQ to ensure donor compliance requirements are understood and training provided

Funding

• Accountable for the development and implementation of a country programme funding strategy
• Seeks new funding opportunities with institutional and private donors

Safeguarding

• Create an environment built on integrity, respect and accountability, where staff and volunteers are comfortable to work and feel safe.
• Promote appropriate behaviours and apply a zero tolerance policy when people cause harm to others holding those accountable who misbehave

Representation and Communication

• Build and strengthen external relationships, represent Johanniter with all key stakeholders
• Support Media and press work, prepare regular reports, updates and articles for HQ

Strategy and Vision

• Actively support the values of Johanniter shaping the country programme accordingly
• Contribute to the management and leadership of Johanniter International Assistance (JIA) as a member of the Johanniter International Management Group (IMG)
• Develop and implement the country strategy in line with the global JIA strategy
• Develop long-term programs & exit strategies
• Proactively explore, evaluate and present new country and project funding opportunities
• Ensure financial feasibility of the country programme, greatest impact and value for money

Human Resources

• Line manage national and international staff
• Manage operations in the Middle East, staffing plans, recruitment, budgets, funding and programme, in line with Johanniter’s policies and procedures, Code of Conduct, Performance Management, Security, Health and Safety and local legislation
• Ensure capacity development and talent management

What you bring:

• University degree (MA/ MSc) in a relevant field
• 7-10 years’ experience in a humanitarian context, minimum 3-5 years in a leadership role
• Context related experience in disaster response, humanitarian- and development cooperation programmes
• Programme and business strategies experience
• Knowledgeable of current debates and trends incl. relevant donors (AA, BMZ, ECHO, BHA)
• External representation experience and networking at senior level and on the ground, in network clusters, donors and Government
• Proven ability to drive continuous improvement
• Highly developed relationship building, influencing, negotiating and interpersonal skills
• Clear thinker, calm & focussed under pressure, delivers results in exceptional circumstances
• Extensive people management skills and multiple years’ experience in managing teams
• Strategic and analytical thinking combined with a track record managing change
• Ability to deal with conflicts, manage resistance
• Excellent communication skills
• Willing to travel and work in high risk context
• Fluent in English

What we offer:

• Remuneration: 61.563,48 – 64.803,60 € /annum gross (Johanniter AVR DWBO Annex Johanniter internal tariff and relevant previous experience).
• Benefits: 13th cheque, social security (lump sum 485€/month for expats not under German social security); housing allowance 300€/month; international insurance package; 30 days annual leave; yearly home flight (for contracts >1 year); Cost of Living Allowance 1170,00€/month
• Please note this position is unaccompanied.