Head of Income

Salary: £53,133 – £57,862 per annum plus car allowance up to the value of £15,500 or £4580 per annum cash equivalent.

Jigsaw Homes Group is one of the largest housing groups in England with more than 35,000 homes across the North West and East Midlands.

We provide quality, low-cost housing and play a wider role in making sure our residents thrive in their homes and benefit from living in healthy, sustainable communities.

About the department

No business can run successfully without a smooth financial operation and Jigsaw is no different.

To ensure this happens, our Finance department works hard to ensure all payment and income deadlines are met.

Role Information:

As Head of Income you will lead the income management team which provides an excellent and crucial service to our thousands of existing and former customers.

You will create an innovative income management strategy and translate this into operational plans to deliver results.

This is a great opportunity to make a difference and make your mark; bringing improvements to our strategies and service via the use of digital channels.

Within this role you will manage around 45 colleagues across the arrears recovery team including our dedicated money advice team – which is providing help and support to more of our residents than ever before. 

Jigsaw Benefits:

Working as part of Jigsaw Homes Group means you have the option to choose flexible working that suits you as well as the organisation, allowing for a great work/life balance.

You can choose to work 35 hours per week between the hours of 7am and 7pm, Monday to Friday OR 35 compressed hours per week, between 7am and 7pm, over 4 days – with 50% of your time working from home upon completion of a satisfactory probation period.

You will also get:

• 27 working days holiday per annum (based on a 5-day working week) plus bank holidays, plus additional days after 2 years continuous service (to a maximum of 5 days) and the option to buy/sell up to 5 days extra per year,
• Incremental salaried pay
• occupational sick pay,
• on-site gyms,
• access to the Social Housing Pension Scheme,
• Simply Health membership,
• enhanced maternity/paternity leave,
• training/development opportunities.