Head of Facilities & Environment

Are you ready for an opportunity to advance your career by introducing world-leading sustainable and safety processes, initiatives and technologies? We’re on the lookout for a forward-thinking individual who can develop solutions for complex scenarios to step into the role of Head of Facilities and Environment.

Join our fun-loving global community of more than 95,000 passionate people who work across 190 locations in over 50 countries delivering exceptional customer experiences for some of the world’s leading brands.

We need a well-experienced, highly responsible, reliable multi-tasker to work with senior internal and external stakeholders providing strategic leadership across multiple functions.

If you are a strategic thinker who can juggle and prioritise multiple projects in the most efficient way and in line with budget, apply today.

What you’ll be doing

• Leading and supporting high performing teams across Webhelp sites
• Investigating availability and suitability of options for potential new premises
• Using performance management techniques to monitor and demonstrate achievement of agreed service levels and to lead on improvement
• Preparing supplier tender documentation and partnering with Procurement to ensure value for money and world class service
• Ensuring all essential hard and soft services are continually supported by planned and reactive maintenance
• Providing governance for the successful management of contractors and projects
• Managing and leading change to ensure minimum disruption to core activities
• Directing and planning essential central services
• Ensuring departmental Preventative Planned Maintenance (PPM) records are up to date and accurate
• Ensuring conformance with all compliance aspects of health, safety environment and security for planned and reactive maintenance
• Leading the appropriate response to emergencies or urgent issues
• Supporting the development and implementation of Group strategies
• Submit external reports and support Group with submissions i.e. CDP, UN Global Compact
• Introduce new technologies to support with the carbon reduction strategies
• Ensuring compliance with all relevant ISO accreditations and environmental/ H&S legislation
• Providing a framework and controls for the safety of staff, visitors and contractors
• Overseeing the environmental & H&S performance of the UK estate to ensure high performance against pre-determined targets including energy, waste, water, travel, engagement, renewable energy, accidents, incidents and introducing best practice

What you’ll need

• Engineering, environmental or relevant qualification
• At least 5 years’ experience in a facilities or property management role
• Strong facilities and project management background with demonstrable ability to manage and coordinate multiple projects and teams to ensure business deliverables are met
• Strong contract and contractor management experience with proven procurement and negotiation skills
• Experience with ISO, CDP and SBTi
• Fully conversant with Safety Health and Environment (SHE) legislation
• Ability to manage CAPEX and OPEX budgets
• Research skills and the ability to draw information from various sources to come to conclusions with implementable innovative recommendations
• Clear and concise writing skills, with the ability to produce informative and concise presentations in support of departmental communications and proposals
• Advanced knowledge of Microsoft O365 packages

After applying, you will be sent a link to complete a quick online chat. Take this opportunity to advance your career with our collaborative team of game-changers.