Customer Success Manager (SaaS £50k)

Ingenio Global

Role: Customer Success Manager

Location: Remote

Salary: £35-50K

Ingenio is delighted to be working with a fast-growing SaaS company based in the UK who are now looking to expand their Customer Success team.

Our client has created a SaaS platform with will allow digital marketing agencies to increase sales and retention of customers. This is a fully remote role with flexible working hours.


  • Becoming the internal advocate for clients
  • Ensuring customers are optimising their use of the platform
  • Building relationships with customers to build a long-term partnership
  • Advising on new product features and updates
  • Liaising with internal teams to allow smooth rollouts


  • 3-5 Years in account management/customer success in a SaaS company
  • Strong knowledge of digital marketing and SEO
  • The ability to work with autonomy
  • Very strong verbal and written communication skills
  • Experience in providing in-depth training sessions

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