Swiss International Air Lines
Starting date: November 01, 2024 or upon agreement
You may apply in English or German.
Tasks
The Head of Cargo APAC leads the Swiss WorldCargo team in APAC (ca. 45 employees, 8 locations) and ensures successful cargo sales, excellent customer service, and high-quality operations across the region. The position is located in Zurich, very frequent travel is required.
- Ensure and enable above-market commercial performance in APAC region
- Further develop the organisational set-up and enable a high performing, agile and aligned team
- Lead local managers and teams, ensuring high motivation and high performance
- Foster a “sales hunter mindset”, ensuring active and data-driven sales activities and the optimization of the product mix at each station
- Ensure best-in-class customer service while increasing efficiency by further developing the “Virtual Customer Care Center” (spanning all in stations in APAC)
- Ensure high quality operations through effective provider management (Ground Handling, General Sales Agents)
Benefits
- Diversity programmes
- Flight benefits
- Subsidized parking or public transport
- 27 days of annual vacation
- Company health management
- Paid maternity and paternity leave
- Attractive company pension scheme
- Flexible workhours and part-time working models
- Remote working (e.g. from home)
Requirements
We seek an established leader with a world-class commercial acumen and proven cross-cultural experience.
- Outstanding commercial acumen
- Proven track record in change management and strong implementation drive
- Experience in data-driven sales and performance management desirable
- > 5 Years of experience in logistics or aviation
- > 5 Years of leadership experience
- Cross-cultural experience, skillful communication across all levels and diplomatic skill
- Fluent communication/writing skills in English
- Willingness for very frequent travel
For any further questions, please contact our Recruiting Services Center at +41 44 564 22 66.
Company
It’s the little differences that make working at SWISS so appealing. The fact, for example, that we treat every detail with care, see quality in terms of hospitality and view nationality through an international lens. In a similar way, we see variety as richness, a job as an experience and SWISS as a world of inspiration. You, too, will be stimulated in our special working environment – one in which, wherever you are, you’ll always feel: Truly SWISS …. where people matter.
Contact
Diana Munzinger
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