HAITI – Director of Program Quality and Impact (PQI)

The Opportunity

Location: Haiti (On-site)

As a member of the Senior Management Team, the Director of Program Quality and Impact (PQI) shares in the overall responsibility for the direction and coordination of the Country Office. S/he is responsible for all technical strategic development, implementation and ensuring that program quality standards are met through full spectrum response for children. Along with the Senior Management Team and Country Director, s/he is responsible for ensuring the Haiti country office achieves the objectives of the Country Strategic Plan 2022-24.

Must have the ability and willingness to change work practices and hours, and work with incoming teams in the event of major emergencies. The role will work closely operations colleagues and with partners in Haiti, building their capacity and building ownership and agency of local organisations. This role includes a focus on external representation on SCI Haiti priority issues and sectors.

In the event of a major humanitarian emergency, the role holder will be expected to work outside the normal role profile and be able to vary working hours accordingly.

KEY AREAS OF ACCOUNTABILITY:

As a member of the Senior Management Team, contribute to:

• Leadership of the Haiti Country Office,
• Support the development of an organizational culture that reflects our mandate values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and encourages staff to deliver outstanding results for children while promoting and rewarding excellent customer service for our members and donors
• Establish, maintain, and improve active and regular working relationships with: host
• government authorities, partner agencies including humanitarian and development
• donors, and local and international NGO’s.
• Ensuring that the Haiti Country Office complies with all Save the Children (SC)
• Management Operating Standards and Standard Operating Procedures.
• Ensuring that all required support is provided promptly, at scale and in line with the rules and principles during emergencies, working closely with the Regional Office.

Strategic Planning

• Develop strategic vision and direction to the SC Haiti program.
• Ensure all SC programs align to and contribute to the Government of Haiti’s
• development plans and global context.
• Be responsible for improving and increasing child participation across all programs, to enable strategic direction and programs to be based on needs identified by children themselves.
• Take a lead role in developing program strategies and annual plans ensuring coordination of all technical input to the country strategy, proposals and reports.
• Participate in conceptualizing and designing cost effective, innovative and high quality programs to serve hard to reach children.
• Ensure that all programming is designed, managed and implemented in a timely and high-quality manner, and that program decisions are based on reliable and accurate data;

Programme and proposal Quality (Design & Implementation)

• Identify strategic fundraising leads and concepts and identify and nurture funding opportunities to ensure adequate resources are secured.
• With New Business Development Manager and Director of Operations, pursue funding opportunities and lead proposal development and the conceptualization and design of cost effective, innovative, and high- quality child-focused emergency and development programmes, informed by child participation where possible.
• Ensure the Haiti Country Office has a first class, multi-sectoral and dual mandate program reflecting all priority technical and sector aspects of the Save the Children global strategy and regional priorities.
• Lead the technical scoping, planning, and design and proposal writing during new programme development, and ensure that we design and deliver high quality education programmes for children, building on global best practice. Ensure that gender, disability and resilience considerations are reflected in our programme design and implementation.

Technical Leadership and knowledge management:

• Ensure technical leadership is appropriate and well resource for the Country Office, and set the strategic approach in relation to the wider country strategy
• Ensure the provision of high-quality technical assistance and capacity building to all country office programmes, projects and staff by managing all internal and external technical assistance, including surge capacity during emergencies and ensure application of the TA protocols and tools.
• Ensure that the different technical sectors are coordinated, integrated and support each other to optimize programs and projects and ensure the integration of cross cutting issues into design and implementation including gender, social inclusion, non-discrimination, child participation and child safeguarding.
• Contribute towards the creation of an organisational learning culture that promotes the use of disaggregated data, evidence and analysis (including gender and power analysis) and understands its link to quality and accountable programming; Contribute to strengthening the use of equality-focused programme principles and good practice across themes and sectors.
• Undertake field visits to project sites; work with implementation teams to understand impacts, operational challenges, and continuously identify opportunities for learning and improvement.
• Support Humanitarian colleagues (as needed) to develop emergency preparedness plans, and conduct sectoral assessments (including gender analysis and disability situation analysis, using SC assessment processes and tools) and to design and deliver emergency response and recovery programmes. Ensure synergies between humanitarian teams, data and programme design.
• Monitor trends in order to ensure early action; and lead technical design and implementation and technical coordination of humanitarian responses
• Promote learning within the Haiti country program from relevant internal and external thematic trends and best practice.

Monitoring, Evaluation, Accountability and Learning (MEAL)

• Foster and champion a culture of evidence building and learning across the Haiti country office.
• Support the development and oversee a robust MEAL system to measure achievement and progress toward national and global programme goals and results, including reach and global outcome indicators, and to drive learning and improved program quality.
• Ensure the delivery of internal and external program/project evaluations as per the Evaluations Essential Standard and donor requirement, and execution of baseline, and periodic research in coordination with Director of Program Operations.
• Ensure our work is accountable to children and other stakeholders through the establishment and management of effective accountability mechanisms and processes.
• Ensure that data, monitoring and beneficiary feedback inform program decision making and management action.
• Oversee SC Haiti’s operational research to ensure children are supported through evidence based programs and that research informs advocacy.
• Spread information relating to the outcome of research projects widely and – in particular – to the Government and to other humanitarian and development actors, and through publications or OneNet.

Advocacy and Communication

• Ensure that advocacy is an integral part of SC’s Theory of Change and strategic planning.
• Contribute to position SC as the leading organisation for children’s issues in Haiti, with child
• rights at the core of the advocacy work.
• Support the production of high-quality policy briefing papers, statements, products and case studies to influence target audiences with support from communications
• In collaboration with CD and SMT, identify and manage potential risks associated with Save the Children’s public positions and design strategies to mitigate the risks that have been identified.

Staff Management, Mentorship and Development

• Develop a culture and focus on quality in the PQI team and ensure appropriate staffing, and the recruitment, training, and promotion of staff as appropriate.
• Manage the PQI team through effective use of the Performance Management System; regular evaluation of direct reports; provision of coaching, mentoring and other developmental opportunities.
• Ensure that all staff understand and are able to perform their role in an emergency.
• Oversee that all technical staff proactively build and maintain technical skills and competencies required for leading and/or advising first class programs in both development and emergency contexts.

Networking & External Engagement:

• In alignment with Country Office strategy and leadership, engage in strategic positioning with donors, partners and government in-country, and make efforts to ensure that Save the Children is a partner of choice in education.
• Ensure that Save the Children is influencing and learning from others through national technical coordination and networking bodies such as clusters and working groups
• Strengthen civil society engagement in national dialogues and policy processes through working closely with advocacy and child rights governance colleagues. Ensure that the diverse voices of children, girls and boys are equitably heard and represented in our education work.
• Represent the program to National and Local government representatives, donors, partner agencies, etc. as required.
• Ensure the quality, clarity and consistency of technical components of internal and external reports (e.g. programme reports, sit-reps, internal updates), working closely with awards, programme implementation and communications colleagues as needed.
• Leverage and liaise with technical colleagues from across Save the Children, including technical working groups and centres of excellence, ensuring that learning from the Country Office is shared with others and global lessons brought back.

In order to be successful, you will bring/have:

• University degree or higher qualification in a relevant technical area (social protection, education, health e.g.)
• Fluency in written and spoken French and English.
• At least 5 years’ experience of leading the design and implementation of humanitarian and development programmes
• Minimum of 5 years’ experience in an NGO environment, including experience directing and implementing programs in both development and emergency contexts.
• Experience in more than one of the Save the Children priority or cross-cutting sectors: education; child protection; child rights governance; health and nutrition; food security and livelihoods; gender and social inclusion; emergency response programs etc.
• Demonstrated leadership and management skills in a complex international setting.
• Significant experience leading strategic planning and in programme design and proposal
• development. Track record in successful business development/fundraising such EU, DIFID, USAID, World Bank
• Experience of context, capacity and policy analysis, and influencing at regional/international level in order to hold duty bearers to account to realise children’s rights.
• Skilled at networking, representation and partnership development in order promote learning, strengthen civil society and mobilise resources.
• Experience of promoting quality and impact through at least one cross-cutting area: gender equality and inclusion, adaptive and safer programming; child rights; disability; migration and displacement.
• Experience of supporting humanitarian preparedness, response and recovery
• Understanding of and experience in monitoring and evaluation
• Ability to effectively establish a learning culture within an organisation.
• Experience in successfully establishing and managing collaborative relationships and
• partnerships with donors and government counterparts.
• Influencing skills and capacity to represent SC Haiti at all levels.
• Experienced in managing a diverse team, and in capacity building, coaching and

mentoring staff.

• Demonstrated use of positive coping strategies in stressful environments.
• Commitment to and understanding of Save the Children’s aims, values and principles
• including rights-based approaches.
• Understanding of the education sector in Haiti or the region

We offer a competitive package in the context of the sector.

The Organisation

We employ approximately 25,000 people across the globe and work on the ground in over 100 countries to help children affected by crises, or those that need better healthcare, education and child protection. We also campaign and advocate at the highest levels to realise the right of children and to ensure their voices are heard.

We are working towards three breakthroughs in how the world treats children by 2030:

• No child dies from preventable causes before their 5th birthday
• All children learn from a quality basic education and that,
• Violence against children is no longer tolerated

We know that great people make a great organization, and that our employees play a crucial role in helping us achieve our ambitions for children. We value our people and offer a meaningful and rewarding career, along with a collaborative and inclusive environment where ambition, creativity, and integrity are highly valued.

Application Information:

Please attach a copy of your CV and cover letter with your application and include details of your current remuneration and salary expectations. A copy of the full role profile can be found at www.savethechildren.net/careers/apply

We need to keep children safe so our selection process, which includes rigorous background checks, reflects our commitment to the protection of children from abuse.

All employees are expected to carry out their duties in accordance with our global anti-harassment policy.

Save the Children does not charge a fee at any stage of the recruitment process.