Final Evaluation consultant Local Staff-Jordan

Terre des hommes

Terms of Reference

Final Evaluation consultant Local Staff-Jordan

Terre des hommes (Tdh) Jordan delegation is seeking to contract a Final Evaluation service.

  1. Organization and Context background information

Created in 1960, the Foundation of Terre des hommes Lausanne (Tdh) mission is to come to the aid of children in need. It endeavours at all times to defend the rights of children, in times of war and natural disasters, or in less publicized situations of distress, regardless of their race, creed or political affiliation. Terre des hommes Foundation is the largest non-governmental organization (NGO) for children’s aid in Switzerland. Besides, Tdh has development projects and emergency relief programs in more than 45 countries, including Lebanon, Jordan, Egypt, and Syria. Tdh develops and implements field projects to allow a better daily life for over three million children and their relatives, particularly in the domains of health care, protection against exploitation, abuse, trafficking and violence.

Over the last fifty years, Terre des hommes have developed in two core areas: healthcare and child protection. Every year, Tdh offers sustainable solutions and a better future for over one million children and their relatives by focusing on two levels:

  • providing direct aid worldwide for children in need, whereby projects are carried out under our own management or in partnership with local organizations.
  • as an ambassador for children’s rights in Switzerland and throughout the world, through campaigns that promote the fundamental rights of children or that denounce violation of these rights, those contained in the Convention on the Rights of the Child adopted by the UN in 1989.

Tdh Jordan was established in 2007 in response to the Iraqi refugee crisis. Since then, the Migration program has evolved into responding to various emergencies that have afflicted the country at different periods in time, including the Syrian refugee crisis. In 2013 the organization established an Access to Justice program, focused on protecting the rights of children in conflict with the law aiming to orient the justice stakeholders towards a more child friendly and protective juvenile system. Currently the Tdh works with the Syrian refugees in the Emirates Jordanian camp (EJC), urban Syrian refugees and vulnerable host communities through several child focused interventions, covering geographical areas of Amman, Zarqa, Irbid, and Karak.

  1. Objective and deliverables of this assignment

The overall objectives of the project final evaluation, to assess the performance of the project and capture the projects’ overall Impact achievements and challenges, in order to inform future similar programming and also to provide an independent external Analysis of the project to ensure accountability, and, at second level to identify the best practices and lessons learnt that will enable partners, beneficiaries and other key stakeholders to engage in learning process.

Specific objectives related to final evaluation are:

  1. Assess the extent to which the project met planned outcomes.
  2. To identify and articulate the best practices and key learnings. across organizational level (Tdh), partner level, and beneficiary’s level).
  3. To validate key findings with Tdh staff and partners’ members to bring a greater collective awareness among all key stakeholders and contribute to individual and collective action learning approaches.

The evaluation should cover the following:

  • Implementation period of the SDC project in Jordan (which started in November 2020 and will continue until end of January 2023).
  • Geographical areas of intervention (Irbid, Zarqa/ EJC Camp, Amman, and Karak).
  • Target groups of the intervention (Refugees & host communities in Jordan specifically children, youth, families, community members, local actors and implementing partners).
  • Outcomes of the project listed below:
    • Enhanced institutional capacity of actors of the social welfare and justice system to address issues of VAC, particularly targeting sexual violence and child marriage in Jordan.
    • Improved access to adequate preventative and responsive specialized services for boys’ and girls’ survivors of violence, with a specific focus on child marriage and children deprived of liberty.
    • enhance protection environment for children and youth through increased awareness and social norms that support gender equality and freedom from violence and discrimination.

Addressing the evaluation objectives will require that the consultant provide answers to the following specific questions:

  1. How relevant were the services provided by the project to the different target groups?
  2. Did the project adopt the right partnering approach?
  3. How did the project activities contributed toward achieving the impact in the project design? How did the partnering approach contribute towards the impact the project had on the target beneficiary group?
  4. What assumptions built into the project design had failed and what affect did it have on the project implementation and its impact?
  5. What are the lessons learnt/ challenges found throughout the project implementation? And How would these shape future interventions?
  6. Key deliverables
  • An Inception report (20-25 pages) including:
  • the first elements coming up from the desk review, risks, and limitations analysis.
  • the detailed methodology, including evaluation matrix and how questions will be addressed.
  • the draft data collection tools.
  • The work plan, including the list of persons to be interviewed.
  • Preliminary report to be provided 5 days after the end of the field missions, and a final version 2 days after Tdh’s feedback.
  • Final report incorporating:
  • An executive summary (max. 3-4 pages).
  • A narrative report (max. 30-40 pages), including a summary table with the main findings and recommendations (separate the short, medium and long term) and the lessons learned.
  • A PowerPoint presentation of the findings and recommendations
  • Annexes: Containing the technical details of the evaluation, as well as the terms of reference, surveys protocols and questionnaires, protocols of interviews and observation, tables or graphics, secondary review references, persons and institutions contacted, the transcripts (rendered anonymous) of interviews, focus groups, observation.

All documents should be written and submitted in English.

The primary data collection (quantitative and Qualitative) is collected by the Tdh field teams in agreement with the consultant.

  1. Modalities and Timeline

The proposed evaluation consists of 33 working days including:

  • Phase I: 1st Briefing and Reviews of the secondary data: 8 days Inception Report.
  • Phase II: Analysis & Final evaluation report writing: 15 days => 1st Draft of the Final Report.
  • Phase III: Finalization of the final evaluation report: 5 days => Final Evaluation Report.
  • Phase IV: Presentation and findings discussion: 1 day
  • Phase V: finalizing and sharing the final evaluation report: 1 day
  • Phase VI: Analysis & Final capitalization report writing: 2 days => 1st draft of the capitalization report
  • Phase VII: Finalization of the capitalization report: 1 day => Final Capitalization Report and presentation for the capitalization exercise

The assignment should be carried out in a period to be defined TDH MEAL Manager and the Consultant, ideally starting Mid July 2022 and the final report submission should be before End of September.

  1. RESEARCH CRITERIA AND QUESTIONS

The evaluation will seek to report on the effectiveness of the project in achieving its objectives and its sustainability; the efficiency of the project, to evaluate how the inputs and resources (funds, staff, time) were utilized in achieving the outputs, and the relevance of the project to the priorities and needs of its recipients and the consistency with the attainment of its overall objective.

The evaluation shall use all five of the following DAC criteria and corresponding questions. The consultant will be able to review and revise the questions.

  1. RELEVANCE:

Defined as the extent to which the objectives, outputs, or outcomes of an intervention are consistent with beneficiaries’ requirements and organizational policies.

  1. To what extent did the project respond to the priorities and needs of the beneficiaries? How relevant was it to the target groups’ needs and priorities?
  2. To what extent are the activities and outputs of the project consistent with and relevant to the overall objective and expected accomplishments?
  3. To what extent are the activities and outputs of the project consistent with and relevant to the intended impacts and effects?
  4. EFFECTIVENESS

Defined as the assessment of how the results of the project contributed to the achievement of its purpose and how assumptions affected it.

  1. To what extent did the project meet its objectives and results?
  2. What were the major factors that affected achieving the objectives? To what extent did external factors affect achieving the project objectives?
  3. To what extent did the project include different community members, government officials, and local NGOs? What was the level of the participation? What was the outcomes of such inclusiveness/ participation?
  4. EFFICIENCY:

Defined as the measurement of how well an organization converts its inputs (resources) into outputs (activities, and services)

  1. To what extent did the project utilized its resources for achieving its results? How sufficient were the results achieved?
  2. To what extent did the project activities meet its timeframe and budget?
  3. IMPACT:

Defined as the long-term effects produced by the intervention, it can be positive or negative, primary, or secondary, direct, or indirect and intended or unintended.

  1. To what extent did the project create a difference at the implemented locations? What evidence are there that the project contributed to the achievement of its overall objective?
  2. What are the changes observed among the implementation of the project? what non-project related factors contributed to the change?
  3. SUSTAINABILITY:

Defined as the assessing the extent to which the benefits of a project, programme or policy are maintained after finalization.

  1. What are the processes and systems have been established by the project team to support the continuation of the key interventions? To what extend did the project create sustainable results?
  2. Requirements for the expert

The evaluation will be conducted by 1 external consultant contracted by Terre des hommes.

The consultant will be in charge of:

• Defining the methodology of the evaluation and capitalization that will be validated by Tdh before being applied.

• Review, all key project documents such as reports and monitoring reports, KAP study report, mid-term review reports, and other external publications that can support the exercises.

• Leading the primary data collection and analysis work:

• Developing the evaluation instruments and conduct validation and field testing of the same.

• Defining the same units and sample size.

• Provide Tdh teams (including data collection volunteers) the tools, trainings and required guidance, follow-up on the data collection status and quality, by being in close coordination with the focal point for the assignment, If Mobile data collection tools are used, then monitoring the quality remotely.

• Developing a methodology and guiding the teams to validating findings with groups of beneficiaries and partners.

• Writing and submitting the first draft of evaluation report as well as finalizing it after the feedbacks provided by Tdh (cf. Tentative Workplan).

It’s also the responsibility of the consultant to respect and fully integrate to his/her work the following ethical principles and considerations:

• The outcomes and conclusions of the evaluation must be correct, trustworthy, cross checked and open to scrutiny.

  • The consultant must respect the privacy of the persons met and seek their informed consent to participate in the consultation; Specific procedures to seek informed consent from the children must be applied, adapted to the cognitive and emotional maturity.
  • The consultant must consider the level of vulnerability and protection status of the targeted beneficiaries and adapt their questions and attitude accordingly
  • Tdh has ‘the best interests of the child’ as its central theme of the consultancy. This is to be interwoven into all aspects. If during the process the consultant becomes aware of a child in need of protection and/or assistance, ‘the best interest of the child’ takes precedent over the desired outcomes of the consultancy. This consultancy should not put any child in danger and if a request is made for assistance or the consultant recognizes a risk, the appropriate resource agencies will be activated to assist the child when possible
  • The consultant must sign the Terre des hommes Child Safeguarding Policy (CSP) and Code of Conduct and be willing to adhere to its principles and expected practices. If a breach of the policy or code of conduct takes place the consultancy will be terminated immediately without any financial burden on Tdh.

Tdh will be in charge of:

  • The costs and organization of the movements to the field and in the field.
  • The coordinating with the consultant and leading the data collection process in-country.
  • The mobilization of/ organization of meetings with key informants and beneficiaries.
  • The provision of any additional information and clarifications as requested.
  • The provision and facilitation of clear communication with the team and support by the team.

8**. Profile OF THE CONSULTANT/TEAM: QUALIFICATIONS AND EXPERIENCE**

The consultant must have a strong background in the design, the implementation, and the evaluation of humanitarian projects in protracted crisis.

Other’s requirements are:

  • Experience in leading evaluations and capitalization exercises.
  • Experience in working in the Child Protection sector in protracted crisis (and especially in MHPSS and Case Management, informal education, capacity building).
  • Expertise in project cycle management, and project monitoring.
  • Experience in community-based approach and capacity building project.
  • Strong conceptual and analytical thinking.
  • Excellent communication and writing skills in English and Arabic.
  • Excellent skills in operating in an intercultural environment
  1. Ethical considerations

The consultant/consulting agency must sign the Terre des hommes Child Safeguarding Policy and Code of Conduct and be willing to adhere to its principles and expected practices. If a breach of the policy or code of conduct takes place the consultancy will be terminated immediately without any financial burden on Tdh.

  1. Disclaimer on copyright, data protection

All documents, project designs, drawings, data and information shall be treated as confidential and shall not without the written approval of Tdh be made available to any third party. In addition, the consultant(s) formally undertakes not to disclose any parts of the confidential information and shall not, without the written approval of Tdh be made available to any third party. The utilization of the report is solely at the decision and discretion of Tdh. All the documents containing both raw data/materials provided by Tdh and final report, both soft and hard copies are to be returned to Tdh upon completion of the assignment. All documentation and reports written as, and as a result of the research or otherwise related to it, shall remain the property of Tdh. No part of the report shall be reproduced except with the prior, expressed and specific written permission of Tdh.

The expert will work under the leadership of the Multi Country Delegation MEAL Manager. S/he will consult with the SMT and coordinate with the representatives of the Middle East and North Africa (MENA) zone accordingly to ensure alignment with HR policies of MENA zone and of the HQ.

How to apply

To be considered, interested, and qualified consultant/team must submit the following documentation exclusively via email email to: [email protected], with the title “Final Evaluation Consultant”

1. Curriculum vitae (max. 3 to 4 pages highlighting work experience and qualifications relevant to this evaluation).

2. Full contact details of at least three references from among recent clients.

3. One sample report highlighting experience relevant to this consultancy.

4. A technical offer comprising:

• A technical proposal that describes how well the applicant has understood the objective of the consultancy and the Terms of Reference (TOR).

• Clearly outlined Methodology and first outline Evaluation Matrix tools proposed (with the recommended sampling method, sampling unit, and sample size.

• A chronogram showing details for the realization of each of the phases. The schedule proposed should include time for briefing and debriefing at the mission.

5. Financial Proposal with a detailed budget outlining the cost the entire study including training, data collection, analysis & report writing aspects.

Deadline for submissions July 15th, 2022

Only applicants submitting complete applications and under serious consideration will be contacted.