Emergency Coordinator, Gaza and West Bank

JOB DESCRIPTION

Job Title: Emergency Coordinator, Gaza and West Bank

Job Location: Jerusalem, with frequent travel to Gaza and West Bank as security allows.

Reports To: Head of Programming, JWBG

Salary Grade: 10

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

CRS has been present in Jerusalem, West Bank, and Gaza (JWBG) since 1961. In JWBG, CRS currently supports programs in the sectors of humanitarian relief, livelihoods, civil society strengthening, and social justice promotion through its field offices in Jerusalem, Gaza, Ramallah, and Bethlehem. For further information about CRS, please visit: www.crs.org.

Job Summary

As Emergency Coordinator, you will manage and provide technical oversight of the development and implementation of the JWBG Country Program’s (CP) emergency response and recovery programming for Gaza and the West Bank, including management of a USAID/BHA award. You will ensure effective systems and processes are in place that support high-quality programming that advance Catholic Relief Services’ (CRS) work in serving the poor and vulnerable. CRS is working to provide rapid emergency assistance to conflict affected communities in Gaza and the West Bank in the sectors of multi-purpose cash; shelter; psychosocial support; food assistance; and water, sanitation, and hygiene (WASH). Your knowledge and skills in emergency programming and your management abilities will ensure the delivery of high-quality emergency programming in Gaza and the West Bank that applies best practices and constantly works towards improving the impact of its benefits to those we serve.

RESPONSIBILITIES

Roles and Key Responsibilities:

• In close collaboration with the JWBG CP Senior Management Team and Emergency Technical Advisors, manage the planning, strategy and implementation of all emergency response and recovery activities throughout the project cycle to ensure project design, start-up, implementation and close-out are in line with CRS quality standards, donor requirements, and national and international standards. Ensure program components are implemented in an integrated manner with other ongoing CP programming, ensuring staff safety and security. Effectively manage talent and supervise. Manage team dynamics and staff well-being. Provide coaching, strategically tailor individual development plans, contribute to the recruitment process of emergency staff, and complete performance management for direct reports.
• Promote MEAL and knowledge management by leading program/project reviews and reflections with staff and partner representatives and documentation of good practices and lessons learned for assessments, to adjust strategies and implementation plans, to inform future programming initiatives and approaches, and to contribute to organizational learning.
• Represent the organization and collaborate, coordinate and communicate on a regular basis with donors, INGO key sectoral working groups, the UN, and relevant local government and community actors to keep abreast of changing needs and opportunities on the ground, to develop synergies, and to identify opportunities for growth.
• Serve as the technical lead and technical writer to ensure quality emergency proposals per agency and donor standards. Contribute to budgeting and staffing plans and activities for proposals.
• Identify emergency capacity building needs for staff and partner organizations and take the lead on planning emergency training and capacity building programs and activities, developing curriculums, and delivering trainings.
• Ensure CRS’ commitment to safeguarding is upheld throughout the emergency portfolio and response.
• Ensure timely and appropriate project expenditures in line with financial plans and efficient use and stewardship of project material sources.

QUALIFICATIONS

Basic Qualifications

• Master’s Degree in International Development, International Relations or relevant field.
• Minimum of 5 years of field-based work experience in a program/project management position with an international NGO, with preferably at least 2-3 years working in emergency response programming.
• Experience working closely with humanitarian donors required, experience with BHA/USAID strongly preferred
• Strong knowledge of emergency guidelines and standards.

Required Languages – Fluency in English required, including technical writing in English, Arabic preferred.

Travel – Frequent travel to/within Gaza and West Bank as security allows.

Knowledge, Skills and Abilities

• Strong strategic, analytical and problem-solving skills, with ability to make sound judgment and decisions with limited or incomplete information and offer innovative solutions.
• Strong representation and relationship management abilities. Ability to relate to people at all levels internally and externally.
• Ability to work long hours in a fast-paced environment and juggle multiple priorities.
• Able to live in an environment where everyday comforts are not ready available.
• Ability to function well in a stressful environment, stay focused, and maintain sufficient work life balance with limited options for downtime activity.
• Proactive, resourceful, solutions-oriented and results-oriented

Preferred Qualifications

• Experience working in the Middle East and experience working in Gaza or the West Bank strongly preferred.
• Good experience in project grants management, including project design, preferably for grants from multiple public donors, including BHA/USAID.
• Demonstrated ability to represent the organization at coordination meetings with donors, UN, and other international NGOs.
• Experience with emergency proposals and strategy design.
• Experience with policies, procedures, compliance, and reporting in emergency situations.
• Familiarity with policies, procedures, and priorities of UN agencies and Caritas agencies.
• Strong experience implementing market-based approaches in emergency programming.
• Experience in building and motivating diverse and talented teams.
• Experience using MS Windows and MS Office packages (Excel, Word, PowerPoint), Web Conferencing Applications, information management systems.

Agency REDI Competencies (for all CRS Staff):

Agency competencies clarify expected behaviors and attitudes for all staff. When demonstrated, they create an engaging workplace, help staff achieve their best, and help CRS achieve agency goals. These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Personal Accountability – Consistently takes responsibility for one’s own actions.
• Acts with Integrity – Consistently models values aligned with CRS Guiding Principles and mission. Is considered honest.
• Builds and Maintains Trust – Shows consistency between words and actions.
• Collaborates with Others – Works effectively in intercultural and diverse teams.
• Open to Learn – Seeks out experiences that may change perspective or provide an opportunity to learn new things.

Agency Leadership Competencies:

• Lead Change – Continually looks for ways to improve the agency through a culture of agility, openness, and innovation.
• Develops and Recognizes Others – Builds the capacity of staff to reach their full potential and enhance team and agency performance.
• Strategic Mindset – Understands role in translating, communicating, and implementing agency strategy and team priorities.

Supervisory Responsibilities: Program Managers, MEAL Senior Project Officer

Key Working Relationships:

Internal: Head of Programs, Country Representative, Head of Operations, Head of Office, Operations Staff, Regional and HQ Technical Advisors

External: Cluster Working Groups, UN Coordination Groups, OCHA, WFP, UNICEF, donor representatives

ABOUT US

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

ABOUT THE TEAM

CRS’ talent acquisition procedures reflect our commitment to safeguarding the rights and dignity of all people – especially children and vulnerable adults – to live free from abuse and harm.

CRS welcomes candidates from the countries and regions in which we work. In the event the successful candidate is an expatriate or global telecommuter, the anticipated duration of the assignment is informed by a term limit, based on the type and level of the job and the needs of the agency.

CRS is an Equal Opportunity Employer