Education and Learning Intern

Job Title: Education and Learning Intern

Sector: Education

Employment Category: Intern

Employment Type: Part-Time

Compensation: USD 0.00 – 0.00 Hourly

Location: Tucson, AZ USA

Job Description

Resettlement is at the heart of the IRC’s work with refugees. Services provided meet refugees’ basic needs for food, shelter and legal rights in the early, critical stages of the long-term resettlement process. All activities lay the foundation for clients to become self-sufficient and contribute positively to their new community. The Education and Learning Interns will assist the Education and Learning Case Manager in supporting refugee and asylee adults and children, meet their short-term and long-term education goals.

Please note that this is an unpaid position.

Responsibilities

• Support ESL enrollment for adult clients
• Collect medical records, school records, and other official documents to enroll newly arrived youth in school
• In coordination with the Education and Learning Case Manager, Casework Supervisor, and other interns, develop and conduct orientation to U.S. school system for newly arrived families
• Support families with applying for free lunch, purchasing or procuring school supplies and beginning school
• Track and document all related activities in appropriate internal database system
• Upload client documents in internal databases

Learning Objectives

• Get hand-on experience working with refugee populations soon after they arrive in the US
• Learn about the refugee resettlement process
• Intern will learn how to effectively manage caseloads of adults and youth clients
• Intern will learn how to track and analyze qualitative and quantitative data regarding refugee learning outcomes
• Intern will learn how to communicate effectively across different cultures and navigate difficult conversations with clients
• Interns will learn how to navigate the educational system within the U.S.

Qualifications

• Current undergraduate or graduate student, or recent graduate
• Experience or interest in working with refugee and immigrant communities
• Punctuality, excellent time management skills, and a flexible schedule
• Outstanding communication and interpersonal abilities
• Ability to maintain confidentiality regarding client information
• Excellent organizational and leadership skills
• Strong Attention to details
• Ability to work with minimal supervision
• Office and administration experience a plus, but training will be provided
• Strong intercultural communication skills; demonstrated ability to work effectively with people from other cultural backgrounds
• Technology requirements:
• Interns will be required to use their own technology tools to work on virtual opportunities.
• IRC is not responsible for any personal device expenses such as personal smartphones, tablets, hotspots, data charges, etc.
• All personal devices must:
• Be kept current with all operating system updates and security patches,
• Use a password or PIN with a minimum of 4 characters to log onto smartphones and tablets and 8 alpha and numeric characters for a Laptop.
• Have lock screen set to 10 minutes or less with a password required to unlock the device
• Configurations must be set to delete all data or lock after 10 unsuccessful attempts to enter a password or PIN.
• Lockout period must be no less than 30 minutes.
• Additional policy details will be discussed during orientation and training.

Clearances

All offers are contingent on successfully passing background and criminal history checks as required by federal and state law or by IRC policy.

Commitment

• SUMMER: Minimum 20 hrs/wk for 3 months
• FALL/SPRING: Minimum 10 hrs/wk for 14 weeks
• Primary availability during IRC business hours (M-F; 8:30am-5:00pm)
• Preference given to applicants able to make multi-term commitment

Reports To: Come Niyongabo, Education and Learning Case Manager