Deputy Country Director for Program – Ukraine

Location: Lviv, Ukraine

Duration:12 months from November 2022,renewable according to funding

Conditions: Salaried contract, gross monthly salary from €3,200 to €3,600, monthly perdiem €600, medical coverage of 100% + repatriation insurance + provident fund, accommodation, international and local transportation as part of the mission, break every 3 months. Non family duty station.

More information on www.trianglegh.org under “Participate”.

Presentation of TGH

“Actor in a sustainable and shared solidarity”

TGH is an organization for international solidarity based in Lyon, France, and founded in 1994. TGH designs and implements emergency, rehabilitation and development programs in the following sectors: water, hygiene and sanitation (WASH), food security and livelihoods, education and protection, mainly child protection. TGH is currently operating in 10 countries in Africa, Asia, Europe and the Middle East.

Context

On February 24, the Russian president announced a special military operation to demilitarize Ukraine. Minutes later, missiles/air raids hit all of Ukraine, including Kiev, shortly followed by a massive ground invasion from several directions, in a major escalation of the 2014 conflict and resulting in the siege of several major strategic Ukrainian cities such as Chernihiv, Kharkiv, Kherson, Kyiv, Mariupol, and Sumy. The Ukrainian president has since enacted martial law resulting in the general mobilization and management of the country by the military.While the eastern part of the country was attacked from the beginning of the invasion with an assault on the main cities of the country, the Russian troops quickly attacked the capital, Kiev, causing the displacement of millions of people. Since October the country is facing escalation of attacks across the country.

According to IOM on the 9th of November, the total number of internally displaced since the beginning of the war is over 6.5 millions.

According to the humanitarian community, all the people living in Ukraine have been directly or indirectly affected by the conflict. Emergency humanitarian needs are varied and cut across all sectors.

The most pressing needs identified include:

– cash and access to financial support

– psychosocial support for a weakened mental health and limit the risk of irreversible

– medicines and medical supplies

Presentation of the mission

TGH is present in Ukraine since 2015. Established in Kramatorsk (East), TGH’s interventions were targeting the most vulnerable populations along the contact line employing traditional and innovative modalities as follows:

• Provision of electronic vouchers (e-vouchers for food, hygiene or dual-purpose e-vouchers), an innovative modality with application of mobile phones and web-money-based interface

• Cash for Work (rehabilitation or social work)

• PSS

• Documentation support (restoration or obtaining of official/legal documents)

• Provision of basic humanitarian assistance: food and hygiene kits, in Donestk, NGCA

In 2020, TGH has completed its intervention with an emergency Covid-19 response funded by UNICEF supporting healthcare, educational and social institutions and households of Donetsk and Luhansk oblasts (GCA) along the contact line with electronic vouchers for essential hygiene.

Following February 24th, TGH mobilized its teams on the ground and at headquarter to maintain its existing activities and develop an emergency response to meet the most immediate needs of the affected populations. To this end, TGH has quickly started various assistance program to cover the basic needs and respond to the psychological distress of the affected households and individuals. Up to this date, TGH is implementing 6 different projects, while others are under discussion. To implement these activities in the most affected areas of Ukraine, TGH has developed and reinforced the collaboration with local partners that are essential and take a crucial place in the global response.

Initially operational in Ukraine from Kramatorsk, the team has been relocated to Lviv where the main TGH’s office is. Lastly TGH opened 3 sub-offices, in Vinnitsya, Cherkasy and Dnipro in order to be closer to the beneficiaries and ensure a proper implementation and follow up.

TGH is a member of the following Clusters and Working groups: Protection, Age and Disability Working Group (ADWG), Mental Health and Psychosocial Support Working Group (MHPSS WG), Food Security and Livelihoods Cluster (FSLC), Agriculture Working Group, Cash-based transfers Working Group (CBTWG) and WASH cluster.

Job description

Under the supervision of the Country Director, the Deputy Country Director for program (DCD-P) is responsible for developing, planning and leading the programs implemented in Ukraine. The job holder will ensure the successful development and implementation of projects within the portfolio while focusing on program quality, donor compliance, coordination with external stakeholders, grants, partnership coordinator and personnel management. The DCD-P will also coordinate closely with Field Coordinators and Technical Coordinators in the country office (Logistics, HR, Finance, and Program). He will directly managed the Grants Manager, the Head of Partnership, the Head of BHA project and the Senior Program Coordinator.

More specifically, key responsibilities are:

Oversight and Management of Field Program Operations

• Responsible for overall management of program implementation and delegated responsibility for field delivery of high-quality programming in line with TGH standards and the objectives of the country strategy;
• Lead on program proposal processes in coordination with the Senior Program Coordinator, Deputy Country Director for Support and the Grants Manager. And ensures all programs progress are in accordance to grant guidelines;
• Participates with the Deputy Country Director for Support, in conceptualizing and designing cost effective, innovative and high quality programs ;
• Support Field Coordinators ensuring projects expenditure are in line with work plans and commitments to donors ;
• Ensure programs are implemented in ways responsive to the communities, and affected population in line with TGH principles, values and strategic plan. This includes working with government and national NGO-partners to strengthen national capacity;
• Ensure Field Coordinators and their respective teams actively contribute to the preparation of timely and high-quality progress reports, program reports, and donor reports;
• Maintains oversight of multi-location projects;
• Manage and coordinate resources across field offices to meet project objectives; including work force, budget management of pooled resources, and others ensuring efficiency;
• Monitor budget vs actual variance;
• Manage and coordinate the interface with external stakeholders (beneficiaries, communities, local authorities, partners, INGOs, donors);
• Ensure Field Offices follow adequate planning processes (Detailed Implementation Plan, program procurement plan, recruitment plan, budget phasing etc.);
• Ensure appropriate spend and budget utilisation; modifying budget, activities and work plan where necessary and compliant;
• Coordinates with all relevant departments to plan, resolves issues, ensure smooth information flow and implementation of project interventions, and set objectives are attained;
• Ensure targets, timelines, and associated budgets are broken down between field offices (Detailed Implementation plan);
• Ensure responsibilities are clarified and assigned to respective staff, and partner, (Field level RACI);
• Ensure project start -up/Kick-off workshops are conducted with the participation of support and program teams with everyone knowing their own roles and everyone else’s part in the project;
• Ensures Project Monthly Follow Up tools are established for every new project. And that they are updated and submitted to HQ on monthly basis.

Program Quality

• Ensure the country program delivers high quality, multi-sectoral programming;
• Monitor and advance technical and operational quality of programmes, including conducting regular field visits ;
• Ensure the Senior Program Coordinator proactively and regularly communicate planned requirements for program design, learning and implementation.

Partnership

• Play a leading role in identifying nurturing and strengthening strategic partnerships with local and international civil society organizations, NGOs, governments etc., in advancing the country and global strategy to inspire our three breakthroughs ;
• As appropriate to the country context, provide technical support and capacity building to implementing and strategic partners;
• Ensure partner capacities are assessed, due diligence completed, MoU’s are signed, project orientation is completed, partner monitoring plans is established, contact persons are identified and a smooth working relationship is established.

Staff Management, Mentorship, and Development

• Ensure appropriate staffing of Program team, and engagement of additional technical support when needed to deliver quality project design and delivery;
• Ensure that all Program staff understand and are able to perform their role in delivering, quality programs;
• Ensure that staff proactively build and maintain technical, managerial and leadership skills, and providing coaching opportunities when needed;
• Proactively support TGH’s commitments.

Representation

• Represent the organization in its relations with clusters, partners, authorities and different local players for the program areas of the mission;
• Attend bi-lateral meeting with donors, partners, and authorities when needed.

Profile

• Minimum 5 years management experience at coordination level in an NGO/UN environment, including significant experience running both emergency and development programs at scale and in complex/remote management environments;
• Robust experience of NGO emergency program cycle management, and with experience of working within a complex and matrix organisation structure;
• A very good understanding and working knowledge of at least 3 of the sectoral programs priorities of the Country Office ;
• Good experience in logistics/supply chain including procurement ;
• Significant knowledge of international humanitarian systems, institutions and donors (including, BHA , UNICEF, UNHCR, OCHA, ECHO) and of procedures, accountability frameworks and best practices in emergency management ;
• Substantial experience and knowledge of effective financial and budgetary control and securing and managing grants from major institutional donors;
• Excellent project management skills related to organizational development projects and international, cross-functional teams with a proven history of delivering results;
• Ability to analyze information, evaluate options and to think and plan strategically ;
• An in-depth understanding of national and international development issues ;
• Previous experience of managing and developing a diverse team and the ability to lead, motivate and develop others ;
• Demonstrated credibility with colleagues and stakeholders at all levels of an organization;
• Excellent interpersonal, communication and presentation skills ;
• Ability and willingness for work flexibility with incoming teams in the event of major emergencies;
• Fluency in written and spoken English;
• Russian/Ukrainian language is an asset.