Hays
Your new role
Your new role involves being the first point of contact for customer complaints from housing tenants. Your duties will include:
- Ensuring complaints are dealt with in the agreed timescale with the aim of improving the customer service experience
- Producing weekly and monthly reports
- Carrying out monthly analysis on the housing complaints
What You’ll Need To Succeed
You’re required to have knowledge of housing repairs paired with strong customer service and I.T experience.
What You’ll Get In Return
In return you’ll receive a 6 month + hybrid working contract paying £22,000.
What You Need To Do Now
If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call us now.
If this job isn’t quite right for you but you are looking for a new position, please contact us for a confidential discussion on your career. #4192483
To apply for this job please visit m.hays.co.uk.