Community Projects Assistant

Salary: £19,000 – £25,000 per annum, pro rata.

Hours: Part-time, 1-year fixed term contract; 22.5 hrs per week

Flexible hours considered

Responsible to: Community & Events Manager

Location: Home working or office based. ShelterBox Head Office is located in Truro, Cornwall.

Role purpose:

This is an exciting time at ShelterBox, and as we grow our national reach, community fundraising is crucial to increasing public awareness, recruiting new supporters and raising funds.

The Community Projects Assistant will support the Community Team in the roll out of key projects and campaigns such as our hot spot approach, demo box audit and Warehouse Challenge. This includes undertaking research, helping with event logistics as well as the development of resources and supporter communication journeys. They will also be involved in the creation of key resources and events to support the engagement of our volunteers and their ability to go out into the community on behalf of ShelterBox.

This role is key to the smooth running of our plans as well as ensuring supporters and volunteers receive a first-class experience.

Who are we looking for?

ShelterBox is seeking a passionate and dynamic person to join our team. The successful candidate will be a real team player, organised and comfortable supporting a number of projects at one time and be confident in building relationships.

Duties will include but not be limited to:

• To support the team with the organisation and delivery of volunteer network events, ensuring our volunteers feel engaged and valued
• Creation of presentation slides and resources to support the development of a volunteer speaker bureau
• Project support of one of our fundraising campaigns, the Warehouse Challenge, including resource development, rolling out of promotion plans and fundraiser communications
• Support the delivery of team hot spot events, sourcing venues, organising logistics and responding to enquiries
• Undertake an audit of our demo box stock, putting systems and processes in place to help manage this stock going forward
• Respond to fundraiser and volunteer enquiries that come into the team as and when required, maintaining relationships through prompt and accurate responses
• Update and manage records on the ShelterBox database, accurately logging communications and activity. Working closely with IT and CRM team to implement any new processes
• Carry out research as required by the Community Team in support of the creation of new or development of existing fundraising products and asks

General duties:

• Contribute new ideas and continually seek to improve processes to drive efficiency and increase income.
• Participate in the day to day work of the organisation – such as reporting, attending team meetings as required, and taking a flexible approach
• Representing ShelterBox at supporter/public events, delivering presentations where necessary.
• Keep volunteer and community fundraising sector knowledge current and share learnings with the team.
• Any other duties as deemed necessary to support the Community Fundraising Team