CollaborateMD – Enrollment Specialist (REMOTE)

CollaborateMD is seeking an experienced Enrollment Specialist. Daily responsibilities will be supporting the Implementation team by completing payer enrollments and providing excellent

customer support for our extensive healthcare related client list. If you are inspired and passionate about making a huge impact at a growing company, we would love to talk!

You

You are experienced in the medical industry and have an understanding of clearinghouse functionality. You love earning a client’s confidence and enjoy helping their business through your continued support. You may also enjoy challenges and take pride in making a difference through industry knowledge and through helpful communication in a team centered work environment.

Us

CollaborateMD, an EverCommerce company, is a leader in Practice Management and Medical Billing Software-as-a-Service (SaaS) with over 1 million patient claims submitted by doctors and billers using our platform each month. Our software helps healthcare entities thrive in an increasingly complex world by offering best-in-class, affordable products that allow them to focus on what matters most – caring for patients.

Our eProvider Solutions (ePS) service line simplifies the transfer of electronic transactions between physicians, health care facilities and payers. With decades of experience in health care operations and management, our teams provide a single source claims management solution for our clients.

EverCommerce is bringing together best-of-breed commerce solutions in the service sector, forming one service commerce platform that improves go-to-market strategy for technology companies and simplifies the software-buying process for business owners. Our ecosystem enables companies to thrive in an environment of shared knowledge and resources with significant cost savings.

Where

CollaborateMD headquarters is located in the heart of Downtown Orlando. Our open floor-plan, natural light office space delivers panoramic views of Lake Eola & the Central Business District and is home to high-energy, driven people who like to work hard and play hard.

Core Responsibilities

• Build solid relationships with trading partners and payers and act as a liaison between ePS and the payer through the entire enrollment process.
• Assist with researching and maintaining payer connections
• Acquire payer documentation and forms necessary for enrollment or programming
• Complete payer enrollments for a variety of customers
• Diligently follow-up on all enrollments that are submitted to drive them to closure
• Strategically manage a portfolio of enrollments, prioritizing daily tasks to assist our clients in uncovering and closing revenue impacting opportunities.
• Maintain a high level of business insight to deliver personalized business insights to all customers.
• Think strategically about business solutions that are unique to each customer, creatively implementing solutions that drive process change.
• Passionately support eProvider Solutions commitment to creating an outstanding experience for all of our customers

Must Haves

• Professional and Institutional (HCFA, UB, and ANSI 5010) insurance billing experience
• Basic computer skills (Office applications, email, online meetings, etc.)
• Understanding of clearinghouse functions
• Organized, detail-oriented individual capable of meeting short-deadline goals
• Ability to prioritize the most important activities daily in order to maximize time spent on open items
• Ability to adapt to increased workload
• Strong written and oral communication skills
• A team player who performs well independently and is strongly self-motivated
• Ability to understand, analyze and interpret data to make organizational, planning and problem-solving decisions

Nice To Haves

• Knowledge of the healthcare industry
• Professional medical insurance billing experience
• BA/BS degree preferred

Benefits And Perks

• Competitive salary
• Robust medical benefits & 401k with match
• Public Transportation reimbursement
• Gym stipend
• Start with 17 days of PTO, 8 standard holidays and your birthday off, plus a day off to volunteer each year
• Casual dress code
• Company sponsored happy hours, picnics, events, and celebrations (when the office is open)

EverCommerce is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We look forward to reviewing your credentials and getting to know more about your experience!