Cloud Solutions Engineer

Did you always want to be part of an exciting Silicon Valley startup developing new technology? Are you passionate about solving difficult problems and creating new features for some of the industry’s biggest names? Would you like your contribution to be visible to the world? Couchbase, one of the NoSQL industry leaders, is looking for Inside Solutions Engineers to join our growing team. If you want to be part of the big-data revolution we may just have what you are looking for…

We are looking for a Cloud Solutions Engineer to support the rapidly growing Couchbase user community and help drive customer success. Our Solutions (Pre-Sales) Engineers are the primary technical field experts, responsible for actively driving and managing the technical part of a sales engagement. This includes explaining NoSQL advantages, how Couchbase works and can be used to solve the customer’s problem, all with a good dose of getting customers excited about using this new approach for fast & scalable databases.

Whenever customers do a POC or hands-on evaluation, our Solutions Engineers help drive these by answering their questions and troubleshoot, so you will be hands on with technology.

This position is ideally based in Manchester, alongside our Europe, Middle East and Africa (EMEA) based engineering and support teams in the UK. We have a fully stocked kitchen with the best quality coffee machine and a variety of snacks. On top of the competitive salary you would receive the following benefits: private medical plan, medical cash plan, life insurance, income protection and critical illness cover and gym membership discount.

Responsibilities

• Show customers how to solve their problems and meet their requirements with Couchbase and get them excited about NoSQL database technology
• Work closely with the sales team on account strategy and identifying additional opportunities in existing accounts
• Ensuring the success of customer PoC/Pilots through effective management of acceptance criteria and issue escalation/resolution.
• Developing and delivering exceptional company/product presentations and demonstrations
• Work with all technical levels (managers architects and developers) to explain Couchbase and its uses
• Be the technical product expert for customers and stay up-to-date on the NoSQL competitive landscape
• Work with Product Management and Engineering to provide feedback from the field and represent the customer perspective
• Identify and write internal and external technical collateral, like typical deployment architectures or best practices

Preferred Qualifications

• BS in Computer Science, Engineering or equivalent experience
• Presentation skills with an ability to present technical solutions concisely to customers or potential customers
• Outgoing personality and confident in talking to people with differing backgrounds (Developers, Architects, Database Admins)
• Proactive in engaging with customer
• Passion for diving into technical issues and solving customer problems
• Enjoy a fast-paced startup environment

Desirable Qualifications

• Linux experience as a development platform and basic administration.
• RDBMS experience including schema modelling, performance tuning and configuration
• Public/Private Cloud experience as a development platform and basic administration.
• Programming/development experience (Java, .NET, C, C++, Go, Node.js, PHP, Python, Scala).
• Familiarity with SQL and NoSQL databases a big plus.
• Track record of Open Source contributions
• Working knowledge of version control systems (e.g. Git, Subversion, CVS).
• Awareness of Open Source software development practices.
• An understanding of functional programming would be helpful but not essential.
• Multi-Language skills nice to have as we are a multinational company!

About Couchbase

At Couchbase, we believe data is at the heart of the enterprise. We empower developers and architects to build, deploy, and run their most mission-critical applications. Couchbase delivers a high-performance, flexible and scalable modern database that runs across the data center and any cloud. Many of the world’s largest enterprises rely on Couchbase to power the core applications their businesses depend on.

As a 2021 Bay Area Best Places to Work winner, Couchbase recognizes the need for time off when you need it. Enjoy unlimited time off (DTO), matching 401K contributions, ESPP and many other amazing benefits . See more of our recent awards to learn what makes Couchbase such a great company to work at.

Learn More About Couchbase And Our Technical Capabilities

• Compare Couchbase vs. MongoDB
• Compare Couchbase vs. Oracle
• Browse the Developer Portal

Couchbase is an Equal Employment Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability and protected veterans status or any other characteristic protected by law.

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