Case Manager Coordinator

Within the delegated authority and under the supervision of the Child Protection Specialist, the UNV Case Manager Coordinator will support UNICEF’s efforts to strengthen the capacity of local authorities in responding to specific protection needs of above-mentioned Person of Concern (POC).

Considering all the above, the case management coordinator will work in close collaboration with the Child Protection Specialist to:

1. Regularly coordinate, oversee and provide technical support to 6 case managers deployed in selected locations in Sicily, Apulia and Calabria.

They will support local Prefecture to ensure a quality case management is in place for the most vulnerable individuals among unaccompanied children, families, and women survived to/at risk of gender-based violence, as well as coordination mechanism between the most relevant local actors.

The Case Manager Coordinator will guarantee consistency and alignment with international, European and national standards across the interventions.

2. Consolidate and analyse the evidence coming from the fields through the daily support provided by the Case Managers, to generate reports to be utilized both at local and central level, to advocate with authorities for the improvement of protection standards, especially in the context of first arrival.

3. Produce 1 comprehensive Child Protection Case Management (CP CM) vademecum, adapting international tools already developed by Humanitarian Networks and/or with other UN Agencies. The Child Protection Case Management vademecum will be utilized by Case Managers and will be further adapted with inputs coming from their work.

4. Regularly advocate at the central and local level for case management services to be considered essential for UASC, families and women and girls survived to gender-based violence.

5. Conduct periodic monitoring visits and ensure coordination with and between the different local and national stakeholders.

6. Any other related tasks as may be required or assigned by the supervisor. Furthermore, UN Volunteers are encouraged to integrate the UN Volunteers programme mandate within their assignment and promote voluntary action through engagement with communities in the course of their work.

As such, UN Volunteers should dedicate a part of their working time to some of the following suggested activities: • Strengthen their knowledge and understanding of the concept of volunteerism by reading relevant UNV and external publications and take active part in UNV activities (for instance in events that mark International Volunteer Day);

• Be acquainted with and build on traditional and/or local forms of volunteerism in the host country;

• Provide annual and end of assignment self-reports on UN Volunteer actions, results and opportunities;

• Contribute articles/write-ups on field experiences and submit them for UNV publications/websites, newsletters, press releases, etc.;

• Assist with the UNV Buddy Programme for newly-arrived UN Volunteers;

• Promote or advise local groups in the use of online volunteering or encourage relevant local individuals and organizations to use the UNV Online Volunteering service whenever technically possible. Results/expected outputs: As an active UNICEF team member, efficient, timely, responsive, client-friendly and high-quality support rendered to UNICEF and its beneficiaries in the accomplishment of her/his functions, including:

• 6 Case Managers established in identified priority locations

• 6 Case Managers coordinated, oversight and supported

• 1 Mapping of capacity needs of local Prefectures on child protection and gender-based violence and on existing training resources

• Production of 1 comprehensive Child Protection Case Management (CP CM), including foster care

• 12 Internal Reports systematizing information on the entire intervention implemented in the 6 selected territories focused on the needs, bottlenecks and opportunities related to protection and reception needs of the most vulnerable cases identified among UASC, families, girls and women, collected through the daily interactions with personnel deployed in the hotspots and prefectures and Persons of Concern, in coordination with other stakeholders and support the access to services when needed.

• 12 Monthly reports to be provided to prefectures and MoI containing regular evidence-based information aiming at informing strategic decisions pertaining essential services to be granted to UASC, families, girls and women.

• Regularly advocate at the central and local level for case management services to be considered essential for UASC, families and women and girls survived to gender-based violence.

• Conduct periodic monitoring visits and ensure coordination with and between the different local and national stakeholders.

• Age, Gender and Diversity (AGD) perspective is systematically applied, integrated and documented in all activities throughout the assignment

• A final statement of achievements towards volunteerism for peace and development during the assignment, such as reporting on the number of volunteers mobilized, activities participated in and capacities developed.