Call for Tender: Development of Learning Package on iWASH

Handicap International - Humanity & Inclusion

Negotiated procurement procedure with open competition for the development of a learning package on disability-inclusive Water, Sanitation, and Hygiene in humanitarian action

Description of the required service

Humanity and Inclusion, also known as Handicap International, and its German National Association Handicap International e.V., are implementing different projects worldwide. Within the Phase 3- Leave No One Behind! project, we aim to develop an accessible learning package to be delivered Face to Face or online, consisting of 9 modules on inclusive Water Sanitation and Hygiene in humanitarian action.

We are looking for a consultant or group of consultants to compile and develop content to support the design of an accessible learning package that can be delivered F2F or online on nine modules depending on needs identified from WASH actors, 60 to 180 minutes each. The direct target audience of the learning package are practitioners and programmers, as well as trainers and facilitators who will deliver the learning package themselves with and without disabilities from the humanitarian field working in the WASH sector. The indirect target audience participating in both courses will include humanitarian actors with and without disabilities.

The learning package on inclusive WASH will be aligned with Chapter 18 of the IASC Guidelines and integrate standard modules from the DRG learning package on inclusive humanitarian action to ensure coherence and avoid duplication, as well as co-create and/or adapt additional modules based on the needs and priorities of WASH actors, aligned to the IASC Guidelines and global WASH standards using existing learning modules as much as possible.

The content and produced files should then be adapted based on feedback received from a core group of WASH actors that will be built for the purpose of contributing to this learning package, adhere to accessibility standards for persons with different types of impairments and combine presentations of key messages and concepts with scenario-work, exercises and self-reflections. A facilitator guide adapted from the pre-existing DRG modules needs to be developed for the learning package, including a section on inclusive facilitation. Pre-existing training materials will be sourced from WASH actors to contribute to the learning package.

The facilitator guide and the content of the learning sessions are to follow a modular structure and need to be developed with flexibility in mind. Flexibility in this regard means that any of the modules can be tailored to different humanitarian contexts, actors and/or humanitarian sectors.

The facilitator package should include interest and needs assessments and self-evaluation forms for each, training participants and facilitators.

Accessibility policy

All documents of the training package should follow international standards of accessibility.

This means that the documents (including pdf, word files, and ppts), texts, images, forms, sounds, etc. should be accessible, meeting the varying requirements of persons with different types of impairments and being understandable by as many people as possible without discrimination based on impairment, gender, age, or other factors.

Deliverables

Disability Inclusive WASH Learning Package: PowerPoints including suitable illustrations for content; a Facilitator Guide including session plan with details of each module, its contents, and learning technique; Interest and Needs Assessments; Evaluation sheets for learning sessions participants and facilitator/ trainer; Group and Individual Worksheets, including scenarios, videos, sound bites or case studies; relevant resources including but not limited to handouts.

Bidder’s profile

  • Proven strong experience in packaging content for interactive face-to-face learning and sensitization modules, as well as Training of Trainer packages for humanitarian audiences (samples of work will be requested upon shortlisting)
  • Experience working with audiences in an inclusive manner, that is persons with and without disabilities
  • Demonstrated experience in working with accessible online collaboration platforms for learning such as e.g. Padlet, Mural, Jamboard, Cryptopad or similar
  • Experience on working on disability, age, gender, protection, and WASH
  • Knowledge and/or experience in producing accessible digital materials
  • Excellence in English

How to apply

Selection Criteria and Process

All interested bidders are welcome to submit the required documents as specified in this call until the deadline for submission. Candidates will be shortlisted and contacted for interviews after the deadline for applications.

Required documents:

Bidders shall provide as minimum a minimum the following documents / information:

  • Cover letter

  • Confirmation that such services can be provided within the timeframe

  • Proposal of number of days required to complete the services

  • Portfolio of developed comparable learning packages for humanitarian audiences including highlighting those packages which were developed according to accessibility standards

  • Confirmation of experience working with audiences in an inclusive manner, that is persons with and without disabilities

  • Confirmation of experience working with accessible online collaboration platforms and specification which platforms

  • Proof of experience and/ or sufficient knowledge in developing digital documents according to requested accessibility standards (this can be for example by including an example of a developed accessible documents, by providing professional training certificates or the written intend to conduct specific professional trainings if selected, etc.)

  • Disclosure if sub-contracting is envisioned and possible, including confirmation that bidder is fully responsible for all sub-contractors

  • Proof of valid registration of the bidder (according to the country of establishment of the consultant/firm, may be: legal status, registration certificate, tax registration certificate, tax clearance certificate, trading licence, compulsory submission up-to-date…)

  • Detailed technical proposal including a clear work schedule

  • Detailed financial proposal in EURO with separately stated VAT if applicable

    Assessment of bids:

  • The following exclusion criteria apply:

    • Incomplete set of information and documents as listed above
    • No previous experience in developing F2F or online learning materials
    • No technical knowledge, experiences or training on digital accessibility
    • No valid registration of bidder
  • All bids are assessed with the following weighing: Price (25%), Experience on developing learning packages for humanitarian audiences (25%) Experience / knowledge on accessibility of learning materials for persons with different types of impairments (25%), Experience working with audience in an inclusive manner (15%), Time frame (10%)

Selection of winning bidder:

  • After the assessment of the bids according to the point system above, HI reserves the right to negotiate with those with the highest points
  • HI will assess all bids according to the criteria above. We reserve the right to negotiate, accept or reject any bid or quotation at its sole discretion, and to continue the competitive dialogue for any response it considers advantageous.
  • If deemed necessary, online meetings are set-up with those bidders with the highest points or additional examples of previous work will be requested
  • Handicap International is not obliged to accept the lowest prices or any of the bid.

Timeframe and location

  • This consultancy is to be completed remotely.
  • There will be two rounds of revisions before the assignment is completed.
  • HI aims to start the service contract the third week of December. However, if this starting date is not feasible then bidders are welcome to suggest an alternate timeframe.
  • HI aims to have the learning package ready for piloting no later than May 1st, 2024
  • On the basis of the proposed steps laid down in the Terms of Reference, the consultant must set up a work schedule for the performance of the service.
  • The work schedule must clearly specify the manner in which the Consultant will approach the activities required to perform the service.
  • The schedule must indicate the progress and/or the standard of service performance, including the criteria and/or indicators to check that the service provision is proceeding smoothly.

Estimated budget and Terms of Payment

The estimated budget for this service is between 1.000 and <20.000 Euros.

HI strives for payment on account 30 days after proof and validation of delivery. If this is not possible, please indicate the best possible terms of payment including a rough payment schedule.

Request for Clarifications

All questions shall be submitted by e-mail to Amanda Panella ([email protected]) AND Haakon Spriewald ([email protected]). Deadline for questions 12 December 2023, 12:00 CEST.

Deadline for Submission of Bid

Please submit your complete bid no later than 18 December 2023, 10:00 CEST by email to [email protected]

Further information on the background and all details of this call can be found in the Terms of Referenceavailable onPhase 3-Leave no one behind! website.


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