Assignment

Under the authority of the Program Manager the business support expert is providing technical expertise to local businesses and private sector to support economic recovery through sustainable livelihood activities.

Chain of Command

Under the authority of:

• Project Manager
• Area Coordinator
  

  Working Relations

  Internal:

  • Report to the Project Manager
  • Regular collaboration with Food Security and Livelihoods Technical coordination
  • In collaboration with the rest of the program team
  • Will interact with all other departments (Programs, Coordination, Finance, Logistics, Security, HR, Compliance & AMEU, departments)

   

   External:

  • Local Authorities
  • National Partners
  • Service Providers

  Clusters

  DUTIES & RESPONSABILITIES

  Under the supervision of the Program Manager the Business support expert’s responsibilities include:

   

  1. Business support Planning, Implementation & Follow-up

   

  1. In coordination with the PM and supported by other actors, identify sectors with shops and craftsmanship presence.
  2. Contribute to a detailed rapid market assessment of project area with the support of the AMEU department to inform project outcomes.
  3. Liaise and coordinate with multiple stakeholders in area of operation, including private & public sectors, and beneficiaries to provide successful support to businesses. Identify and engage with any business cooperatives, private sector committees, or area based professional networks.
  4. In coordination with the PM, develop beneficiary selection criteria, workplans and monitoring, evaluation & mentorship/support plans for business & enterprise grants.
  5. Advertise, identify, and attract entrepreneurs with ideas suitable for expansion or restart of their businesses.
  6. Ensure lessons learnt and periodic review of activities are utilized and result in adaptations for the improved quality of programming and implementation.
  7. Conduct routine and regular monitoring visits to participating business to ensure appropriate follow-up, guidance, and quality.
  8. In collaboration with the PM, lead the development of a support and capacity building package for SME that complement activities and trainings provided.
  9. To prepare, check the quality, accuracy & compliance of all documents submitted by the field staff (beneficiary lists, reports, analysis, forms etc.).
  10. Ensure that the project is implemented in accordance with relevant ACTED technical guidelines and standards;
  11. Support the Project Manager in their work with AMEU.
  12. Is flexible on the working hours depending on the project demands
      1. FLATS management

             Finance

      1. Support the PM in the development of payment & disbursement plans as well as timely cash requests.
      2. Follow-up to ensure payments are timely and managed according to ACTED and donor standards with all appropriate supporting documentation provided by the program team.

       

      Logistics

      1. Contribute to the development of BoQs and Order forms to launch procurement procedures.

       

      Administration/HR

      1. Ensure a positive working environment and good team dynamics.
      2. Support the PM to ensure capacity building among staff in relevant sectors.

       

      Transparency

      1. a) Ensure project records and documents (beneficiary list, business plans, market assessments, MoUs, donation certificates, attendance sheets etc.) are adequately prepared, compiled and filed according to ACTED procedures.
         b) Ensure staff awareness of, and respect of, ACTED’s code of conduct and FLATS procedures.

       

      Security

      1. Ensure awareness of security issues, policies, SOPs and they follow them accordingly.
      2. Under the guidance of the PM, ensure data protection and confidentiality of beneficiary lists and information.

       

       

      2. Quality control
         1. Assess the activities undertaken and ensure efficient use of resources.
         2. Ensure lessons learned are documented, shared, and reflected in project planning and decision making.
         3. Advise on, and assist with, project reviews conducted by AMEU.
         4. Ensure quality control, analysis of added value and impact, identification and capitalization on best practices and lessons learnt and provide relevant feedback for new project development

       

      3. Reporting
         1. Supports the PM on the market analysis and ensure the follow up of the project indicators.
         2. Support on the reporting for business support project elements and ensure respect of donor’s requirements.
         3. Supports and formalize the capitalization process with each department
         4. Collect photos of program implementation (respecting ACTED’s internal photos policy), ensure that donor visibility is respected;
         5. Ensure quality control, organization of documents and filing system up to ACTED’s and donors’ standards

       

       

      4. External Relations
         1. Ensure that always, contact with beneficiaries is conducted in a sensitive and respectful manner.
         2. Ensure ACTED is appropriately and well represented with the private sector in areas of operation. Lead negotiation and maintenance of relationships with local private sector actors.
         3. Ensure ACTED representation among local authorities.

      Cultivate good relations with key humanitarian actors through regular attendance at technical meetings and bilateral meetings

The business support is required to embody the following qualities and to maintain compliance with ACTED Rule and Policies at all times:

1. Respect the confidentiality of all information and data received
2. Restrict information sharing only to relevant internal staff and none to external sources.
3. Respect and promote ACTED’s policies and report to PM line manager any non-respect of these policies amongst the teams or contractors
4. Ensuring do no harm and respect to humanitarian values and principles
5. Ability to operate in challenging environments
6. Ability to manage complaints
7. Trustworthiness, integrity and accountability
8. Follow individual initiative, with independent & strong work ethic.
9. Exceptional interpersonal, communication & negotiation skills
10. Willingness to follow instructions, especially those related to security
11. Demonstrated ability and experience in managing partner relations, negotiation, or public/private engagement.
12. Experience in market assessment, analysis, research or related roles.
13. Good report writing skills in English.
14. Advanced MS Office Skills
15. Languages Required: Fluency in written and spoken, Arabic and English
16. Minimum 2 years’ experience delivering coaching, mentorship, support to small or medium enterprise
17. 2 years’ experience in the field of Livelihoods (grants, VT), marketing, business management, or partnership management position is preferred
18. Living in Mosul

Interested candidates can apply via the following link:

https://docs.google.com/forms/d/1LiD0QQ57tFnAiFLSvc09aQ4ai7G-jeuW1wfWdq3Ee6g/edit?usp=sharing 

Only shortlisted candidates will be contacted.

Only CVs in PDF format will be accepted.

Incomplete applications will not be considered.

Kindly note this position is Pending per Donor Approval