UN High Commissioner for Refugees
UNHCR, the UN Refugee Agency, is offering a full time temporary position within Division of Human Resources’ Global Learning and Development Centre’s Talent Architect teamin Budapest, Hungary.
UNHCR is a global organisation dedicated to saving lives, protecting rights and building a better future for refugees, forcibly displaced communities and stateless people. Every year, millions of men, women and children are forced to flee their homes to escape conflict and persecution. We are in over 125 countries, using our expertise to protect and care for millions.
The position is part of the Division of Human Resources (DHR), a strategic, trusted and innovative partner in enabling UNHCR to protect and respond to persons of concern by attracting, motivating, retaining and developing a talented, diverse and agile workforce, while nurturing a culture of excellence, respect and wellbeing for all. The Global Learning and Development Center (GLDC) supports teams to achieve the highest possible performance to realize the organization’s strategic mission, prepare and continually develop employees and learning ecosystems to achieve the highest possible performance, and design processes, systems and tools to create a culture of continuous learning, career growth, engagement, training performance development knowledge sharing and innovation.
- Title: Business Analyst (P3)
- Duty Station: Budapest, Hungary
- Duration: 364 days
- Contract Type: Temporary Appointment
- Closing date: 9 June 2022
- Start date: ASAP
Organisational context
As part of UNHCR’s GLDC’s Talent Architect Unit, the incumbent will have the skills to influence at all levels, imparting their digital knowledge and skills in a constructive, empowering, and collaborative way. The Business Transformation Programme (BTP) shall support to improve processes and tools for the teams, and facilitate collaboration, and modernize the way UNHCR works.
Our vision for the future of learning is that all UNHCR personnel have a rewarding and enriching employee experience where they have an opportunity to grow professionally and personally, build new knowledge, skills, and experiences. We believe that learning should enable employees to deliver their best performance towards fulfilling UNHCR’s strategy. We believe that digital learning technology enables these goals; champion good learning practices and advancements in digital learning which can be applied to learning initiatives across UNHCR
The position
The incumbent shall support BTP to build digital transformation capability across the workforce including for senior leaders, design talent development solutions, new processes and technology, methodologies for training coordination across BTP, experiment with new approaches and tools, scaling proven solutions, articulate risk and challenges posed by digital technologies.
Working closely with the GLDC sections, Learning & Integrated Talent Experience Section (LITE), Performance and Career Development Section (PCD), and the Leadership and People Management Section (LPM), the incumbent will support driving the adoption of digital learning, mindset and capabilities.
Duties and responsibilities
- Champion good learning practices and advancements in digital learning which can be applied to learning initiatives across UNHCR.
- Execute the digital capability development agenda
- Collaborating closely with the Digital Engagement team to identify specific gaps in competencies needed to support business goals and objectives of UNHCR’s Digital Transformation Agenda.
- Design a range of scalable, effective, and engaging digital learning experiences for UNHCR’s workforce.
- Collaborate to enrich existing learning platforms with learning content on digital and new ways of working.
- Contributes toward defining the product roadmap for learning systems and driving enhancements through vendor relationships.
- Ensure collaboration, knowledge sharing, and digital best practices between partners and colleagues to help embed a robust digital learning ecosystem.
- Coordinate with the newly established Regional Talent Support Team in GLDC to ensure smooth alignment between digital learning innovation activities and operations.
- Recommend and analyse benchmarks within the Digital Learning Transformation with those of comparable humanitarian organizations/ private sectors companies.
- Manage and continue to grow an internal and external digital learning innovation ecosystem.
- Identifying new tools – AI (Artificial Intelligence), digital, ERP (Enterprise Resource Planning) features – that can support, enhance, and improve employee experience.
The ideal candidate will
- Have 6 years relevant experience with undergrad degree, 5 years relevant experience with Graduate degree or 4 years relevant experience with Doctorate Degree
- Bring a Post Graduate Degree in Information technology, Business administration, Information Management, Information and Communication Technology, Social science or other relevant field
- Has proven record of accomplishment of leading successful digital transformation projects
- Experience from working in fast paced, complex multicultural environments from the UN, NGO’s or from the private sector with time as an expatriate;
- Knowledge and experience core business processes and associated technical solutions
- Proven success working with all levels of management
- Strong written and verbal communication skills
- Strong presentation skills
- Demonstrated multi-cultural awareness and sensitivity in development of recommendations, work tools and recommended approaches
- Proven skills in data analytics using qualitative and quantitative approaches and visualization,
- Experience in project management or change management initiatives
- Client and results oriented individual holding a ‘’can-do’’ attitude and demonstrated active collaborator in the delivery of work objectives, including the ability to work independently
- Ability to plan, organize, coordinate, multitask and prioritize under pressure with minimal supervision
- Experience using Workday or a similar digital cloud platform
- Be fluent in English and preferably another UN language at C1 level, with advanced writing and editing skills. Additional languages are desirable, but not essential.
Location
The successful candidate will be based with the team in Budapest, Hungary (with possibility of telecommuting).
Conditions
It is a full-time role (40 hours per week).
How to apply
For a full job description and to apply, interested candidates are requested to visit the UNHCR career page at www.unhcr.org/careers – click on the Vacancies tab and enter job ID 36672.
The UNHCR workforce consists of many diverse nationalities, cultures, languages and opinions. UNHCR seeks to sustain and strengthen this diversity to ensure equal opportunities as well as an inclusive working environment for its entire workforce. Applications are encouraged from all qualified candidates without distinction on grounds of race, colour, sex, national origin, age, religion, disability, sexual orientation and gender identity.
Please note that UNHCR does not charge a fee at any stage of its recruitment process (application, interview, meeting, travelling, processing, training or any other fees).
Please note that the closing date for this TA advertisement is Thursday 9 June 2022 (midnight Geneva time).