We are entrepreneurs in disruptive technology, at Devoteam, we deliver innovative technology consulting for business. Digital Transformakers, we are 7,000+ professionals across EMEA dedicated to ensuring our clients win their digital battle. We improve business performance making their companies truly digital. We advise our clients and build IT infrastructure for digital, making sure people are along for the ride.

Devoteam Middle East, we are the region’s leading consulting firm delivering innovative Business & Technology Consulting & Solutions. Our 14 years of existence anchored in technologies that enables our clients business to flourish, accordingly our focus is to help our clients’ win the digital battle, adapted to our clients’ business challenges, with a unique consideration to its impact on their systems and structures.

To know more about us, please visit: www.devoteam.com

Job Description

• The position will provide technical post-implementation services for enterprise software solutions throughout BMC.
• The project is managed Services Consultant will provide consultative operational services on BMC ITSM.
• The Consultant must be able to multitask in a fast-paced environment since they will be working on incidents, problems, releases, patching, upgrades, hotfixes, and integrations.
• Provide operational support on ITSM Remedy, SmartIT/MyIT, Smart reporting, CMDB, Asset Management, as per agreed SLAs.
• Experience in Administration, Operations, Customizations, Integrations, Performance tuning, Patch implementation, Upgrades, and development of ITSM remedy.

Qualifications

• 5-8 years of professional experience in BMC ITSM / SmartIT / SmartReporting / CMDB / DWP customers from a consultancy and support standpoint.
• Bachelor’s degree In IT
• Contract Duration: 5 months.