BHA – Programme Coordinator – DRC

Concern Worldwide started working in DRC in 1994. Since that time we have grown into one of the leading humanitarian organisations operating in DRC with national rapid response programmes, resilience programmes, cash, WASH and nutrition programmes. This is an exciting opportunity to support the development of existing and new programmes for DRC and ensure that they are implemented to the highest quality. Today, 1 in 10 people in humanitarian need live in DRC- come and help us do our part.

About the role: This is a 12-month replacement role with unaccompanied terms based in Goma, Democratic Republic of Congo (DRC) with a salary of Grade 4 €44,133 to €49,038.

You will report to the Programme Director, and will line manage the Programme Managers in Tanganyika and North Kivu. You will also report to the Area Coordinators and work closely with the Programme Development and Quality Coordinator, the Technical Advisors, M&E Manager, Base Managers, Country Financial Controller and the HR Manager.

The role requires regular travel to different programme locations in the country.

We would like you to start ASAP.

Your purpose: The purpose of the BHA Programme Coordinator is to supervise and coordinate the implementation of the BHA-funded multi-sectoral programme, ensuring high quality and timely implementation of the WASH, Shelter and Livelihoods activities in line with the proposal, budget and project plan in both provinces.

You will be responsible for:

Programme Management

• Provide effective and efficient management of the project implementation in line with the project proposal and donor requirements and ensure timely production and submission of project reports and budget revisions
• Promote and ensure appropriate participation and equitable access of participants and communities through appropriate mechanisms
• Participate in conducting joint assessments and planning responses together with other teams and follow up on the recommendations & assist in the development of funding proposals as relevant to support the programme in Tanganyika and North Kivu
• Support the technical teams, whilst coordinating with technical advisors, in implementing WASH, Livelihoods and other activities

Coordination and Leadership:

• Participate and represent Concern in interagency coordination with relevant actors at District level and participate to the provincial cluster meetings when appropriate.
• Share information on Concern’s activities with coordination structures
• Develop strategies and plans that contribute to raising the profile of Concern as a leading organization in both provinces
• Participate in donor calls and meetings, and prepare appropriate material to present programme updates.

Monitoring and Evaluation/Accountability:

• Work closely with field teams on objectives, indicators and activities and develop clear monitoring frameworks for the programme in collaboration with the M&E Team and Programme Director.
• Maintain an effective monitoring and planning system, which informs reporting and project design.
• Identify and document programme learnings and success cases and disseminate learning
• Ensure effective implementation of the M&E plan, ensuring accurate information is collected, analysed and used through Results Based Management
• Concern is committed to increasing its accountability to different stakeholders, and particularly to beneficiaries. Working with the support of the Programme Director, ensure the Core Humanitarian Standards (CHS) of accountability benchmarks are understood by team members and appropriately incorporated into programme activities.
• As part of the accountability initiative, participate in the implementation of the Complaints Response Mechanism (CRM) and ensure that programme information is clearly communicated to communities.

Financial Management:

• Produce timely and accurate budgets, forecasts and budget revisions for the projects while building the capacities of the WASH assistant to improve his budget management skills
• Manage and monitor the programme budget and ensure expenditure is in line within agreed projections
• Ensure that programme expenditure takes place in line with donor policies and procedures, and that resources are optimally utilised.

Staff Management and Development:

• Management of the Programme team, including technical WASH, shelter and livelihoods staff
• Participate in the recruitment of the programme team staff
• Establish clear performance objectives for each of the reporting staff and conduct formal Performance and Development Reviews (PDRs).
• Build the capacity of current team members on project management and relevant technical skills.

Accountability

In line with Concern’s commitments under the Core Humanitarian Standard (CHS):

• Actively promote meaningful community participation and consultation at all stages of the project cycle (planning, implementation, M&E);
• Work with relevant colleagues to ensure that the Complaints and Response Mechanism (CRM) is functional and accessible, that feedback and complaints are welcomed and addressed;
• Work with relevant colleagues to ensure that information about CRM, safeguarding and expected staff behaviour is disseminated among programme participants and communities.

Other:

• Ensure team members are aware of Concern’s policies and procedures, and with the support of others, carry out regular briefings on these policies, including the P4, security management, accountability, anti-fraud etc. Contribute to the implementation of these policies.
• Together with other project teams members, ensure HIV & AIDS, inequality and risk and vulnerability are analysed, mitigated against and responded to during the overall planning, implementation and management of the WASH project

Your skills and experience will include:

Education, Qualifications & Experience Required:

• At least 4 years of experience in implementing multi sectoral programmes in a complex emergency context, with proven experience in all cycles of the programme cycle
• Practical experience in managing projects in one of the technical areas – WASH, shelter or livelihoods.
• Experience working on programmes funded by USAID
• Spoken and written French & English
• A proven record of effective team and people management.
• Sensitivity to cultural differences, and the ability to work in a wide variety of cultural contexts.
• Excellent teamwork skills and the ability to build good relations both internally and externally.
• Experience of building capacity of internal and partner staff
• Experience in donor reports and communications
• Proven financial management skills.
• Commitment to Concern’s ethos and values.
• Sound IT skills, including Word and Excel.
• Good team player, flexible and capable of working with a multinational country team,
  politically and culturally sensitive.
• Ability to cope with stress; work under pressure often to strict deadlines.
• Facilitation and interpersonal skills.
• Analytical and problem solving skills.
• Ability to organize and prioritize workload

Desirable:

• Knowledge and experience of cash programming
• Familiarity with logistics, HR, Finance, and administrative processes of Concern
• Understanding and experience of mainstreaming issues of gender equity, HIV, and AIDS into programme planning and implementation.
• Proven influencing and negotiating skills with internal and external audiences

Concern Worldwide is an Irish-based non-governmental, international, humanitarian organisation dedicated to the reduction of suffering and working towards the ultimate elimination of extreme poverty in the world’s poorest countries.