Balkans Volunteer Coordinator

Description

The role involves assessing and meeting the organisation’s needs through the recruitment, placement and retention of volunteers. This includes on-boarding them in the projects and training them too. After welcoming volunteers with different baggage and experience, we expect the Volunteer Coordinator to support them throughout their Collective Aid experience and promote safe working practice and a welfare environment.

The Balkan Volunteer Coordinator should be one of the most flexible members of Collective Aid. Their work requires presence in three locations (Subotica, Belgrade, and Sarajevo), so part of the work is traveling to other locations to work with the teams on the ground and cater to the needs of those teams too, so all the Balkan projects receive equal support.

Conditions

• Stipended positions: 300€/month
• Travel expenses to other Collective Aid locations covered
• Final candidate will live in the Collective Aid volunteer houses with other volunteers, coordinators and managers.

Responsibilities and Expectations

1. Ongoing recruitment and placement of volunteers for Sarajevo, Belgrade and Subotica through various platforms.
2. Liaising with Programs Managers and Project Coordinators to assess skills needed and ensure they are utilized and met across all locations.
3. Daily management of volunteers, including scheduling for all locations and house logistics for the location where the coordinator is based.
4. On-boarding and welcoming of volunteers, focusing on briefings and logistics in the location where the coordinator is based.
5. Monitor and develop the experience and satisfaction of volunteers who work with us and make changes as needed to adapt to the needs of the group
6. Provide a safe and healthy working environment, fostering welfare practices, which can include: expression sessions and managing and booking appointments with RRC (an organization offering PSS sessions for all team members).
7. Provide the individual with regular feedback and support on tasks and responsibilities.
8. Be responsible for the costs of accommodation and one meal a day when they are on the ground.