Asylum Flow Management Expert

For our Call for Expression of Interest (CEI – EASO/2021/885) for Remunerated External Experts we are looking for Asylum Flow Management Experts (Junior and Intermediate profiles). The CEI aims to establish a List of Experts envisaged to be deployed to EUAA Asylum Support Teams as part of EUAA’s operations in different EU member States. The CEI includes 76 profiles in the field of asylum and reception.

PROFILE 6: Junior Asylum Flow Management Expert

The indicative tasks for the Junior Asylum Flow Management Expert (profile n. 6) are the following:

• Prepare the daily schedule for the registration and interview activities considering prioritisation of specific categories of cases;

• Develop and maintain paper or electronic filing systems, recording information such as attendance records, office schedule, etc.;

• Provide to applicants individual responses on queries regarding the progress of their case;

• Support the follow-up and monitoring of complex individual queries regarding asylum procedures;

• Monitor the flow for asylum applicants and ensure that only applicants with appointments are in the interview area and that visitors have permission to enter the interview area;

• Ensure that experts conducting registrations, interviews and other activities in the operating area are informed about the presence of the invited applicants and activities can start on time;

• Monitor the progress of activities during the day, facilitate the needs of applicants and make sure that they are present so that all steps of the procedure run smoothly.

The candidate will meet the following requirements:

• Completed upper secondary education attested by a diploma (EQF 4 or equivalent); Post-secondary education of at least two years in a related field would be considered an advantage (EQF 5 or equivalent);
• 1 year of proven professional experience in the area of asylum and/or migration, preferably related to the tasks described.

PROFILE 7: Intermediate Asylum Flow Management Expert

The indicative tasks for the Intermediate Asylum Flow Management Expert (profile n. 7) are the following:

• Support the coordination of the operational activities of the assigned office in the preparation of the schedule for the registration and interview activities, ensuring prioritisation of specific categories of cases;
• Liaise with the national authorities to receive updates about new arrivals and cases assigned for processing;
• Support the organisation and coordination of linguistic and interpretation support for the stakeholders and follow up on the quality of the service provided;
• Liaise with local stakeholders in relation to the coordination of registration activities for applications for international protection on several sites and support the coordination of teams deployed in the field including ad hoc events, e.g. disembarkations, humanitarian corridors, voluntary relocation, readmission;
• Plan and coordinate the pledging Member States delegations’ interviews for voluntary relocation activities.

The candidate will meet the following requirements:

• Completed post-secondary education of at least two years in a related field (EQF 5 or equivalent); Bachelor’s degree preferably in business administration, international relations or other related fields would be considered an advantage (EQF 6 or equivalent);
• 3 years of proven professional experience with migration and asylum procedures and other activities related to the tasks described.