Application suport specialist


Job Description:-Application support specialist is responsible for stability of applications assigned to them by Managers and ongoing support for these applications. This includes service delivery, SLA maintenance for Incidents and SRs. They will be reporting to Manager, Application Operation. This role is also responsible for maintaining production systems to the SLA targets for system availability, incident response and resolution time, and problem follow up.1. 3 to 6 years experience in Finacle 10.X or above2. Very good Knowledge in Oracle – SQL & PL/SQL3. Hands on experience in Unix Command Experience in Application Production support.4. Hands on experience in proactive monitoring, troubleshooting application related problems on production, Incident Analysis & resolution, and RCA related to Application.5. Hands on experience in ensuring the resolution for Production issues is accurate and within SLA.6. Experience in work flow maintenance and Configuration.7. Exposure banking domain would be an added advantage.

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