Agent, Wellness Experience

At Atlantis, we exist to bring the extraordinary to every holiday and experience through connection, empowerment, precision, care and warmth. Inspired by the majesty and mystery of the ocean, Atlantis resorts are unique destinations full of life, wonder and surprise, where we seek to exceed our guests’ expectations at every possible turn.

Nestled between the calm turquoise waters of the Arabian Gulf and the majestic Dubai skyline, Atlantis, The Palm is the crown of the world-famous Palm island in Dubai. With a sense of exhilaration and discovery, we create unforgettable memories by providing guests the opportunity to discover an extraordinary world filled with thrilling adventures. Whether we are designing a couple’s retreat or serving the extraordinary in one of our award-winning celebrity chef restaurants, we approach everything with imagination to spark a sense of courage, inspiration and innovation. This is not simply our job, it’s our passion.

About The Role

Are you a lively and enthusiastic individual, passionate about the Wellness industry? Do you enjoy interacting and creating amazing experiences for our guests? Atlantis, The Palm is looking for an experienced candidate to join our team of dynamic wellness professionals. In this capacity you will have the opportunity to flaunt your spa product knowledge whilst enhancing your skill set in this highly reputed, award-winning Wellness, being the first point of contact for our guests.

As an Agent, Wellness Experience your main priority is to anticipate and attend to guest needs, whilst ensuring the maintenance of the Wellness.

You will be highly observant and conscientious as you ensure the supplies and tools for our daily operations is readily available, inspecting the area to ensure our resort standards are met and assisting in the set-up of our treatment rooms. You will display strong task management skills as you attend to guest requests in our upper and lower lobby reception while booking treatments and providing information on our products & services. You will strive to create emotional connections with our guests that will draw them back again and again whilst simultaneously exercising strong interpersonal and upselling skills.

About You

It is essential that you have previous experience working in five-star establishments and important that you understand the industry. Impeccable presentation and grooming are essential in this role, as is the ability to read a social situation and deliver a first-class bar experience. Ideally, we’d love you to have a qualification/diploma/certificate and minimum 1-year experience working as a hostess, receptionist, agent, or similar for a luxury brand. Fluent in English is a must and a second langauage is adventurous.

Atlantis Dubai is an iconic entertainment destination comprised of two world-class resorts; Atlantis, The Palm and Atlantis, The Royal; offering an unbeatable opportunity for you to grow and develop in your career. Join a team that is adventurous, creative, warm-hearted and extroverted. We believe in making our guests happy beyond anything they have ever imagined. We wow them at every turn and create memories that will last a lifetime. You will be at the heart of this vision, to constantly innovate to deliver Amazing Experiences and Everlasting Memories.