Advisor Sr.– Staff Care and Wellbeing

Job Title: Advisor Sr.– Staff Care and Wellbeing
Reports to: Director II, Global Employee Experience
Department: 728. Employee Engagement within Global People Resources
Location: Remote

About CRS

Catholic Relief Services is the official international humanitarian agency of the Catholic community in the United States. CRS works to save, protect, and transform lives in need in more than 100 countries, without regard to race, religion or nationality. CRS’ relief and development work is accomplished through programs of emergency response, HIV, health, agriculture, education, microfinance and peacebuilding.

Background

As a global organization, that has grown significantly in size over the past decade, CRS is now comprised of almost 7,000 people from over 100 countries who collaborate to catalyze transformational change. Four Strategic Approaches that will enable the agency to achieve the have been identified. One key Strategic Approach is to build a more agile, innovative, and impactful organization. The Global Employee Experience Center of Excellence (CoE) within the Global People Resour ces (GPR) team is integral to shaping this more agile, innovative and impactful agency. The Employee Experience CoE aims to understand and improve how staff experience their journey with CRS and create a consistent, positive, high-quality, experience of Global People Resources/HR service and support for every employee in each location.

Job Summary

The Senior Advisor for Staff Care and Wellbeing serves as CRS’ subject matter expert on staff care and wellbeing. You are responsible for developing and maintaining a comprehensive approach to supporting staff care and wellbeing throughout the employee lifecycle at CRS. The Senior Advisor develops and puts in place a strategy for implementing CRS’ Staff Care Principles, reports on how these principles are being upheld, and coordinates continuous improvement. You will ensure that colleagues, including CRS leaders and GPR colleagues in all CRS locations, have access to tools and resources to sup port wellbeing during key moments, including life events, times of transition, high stress, and/or high workload.

Role and Key Responsibilities

• Develop and monitor CRS’ overall approach to staff care throughout the employee lifecycle.
• Develop, strengthen, and promote learning opportunities that strengthen leader and colleague awareness of staff care and wellbeing, and build related skills.
• Develop CRS’ understanding of the global employee experience during life events and times of transition (e.g., transfer, promotion, death of a colleague, birth of a child)

Basic Qualifications

• Master’s degree in a related field, such as psychology, counseling, social work, or health, or equivalent experience
• Minimum of 10 years demonstrated related experience in a global organization

Required Languages –English. French, Spanish, or Arabic a plus.
Knowledge, Skills and Abilities

• Deep knowledge of duty-of-care concepts and their organizational implications
• Skilled facilitator with demonstrated experience in training design and/or adult learning
• Effective and flexible communication skills, including cross-cultural communications skills
• Proven ability to work collaboratively with multiple stakeholders, incorporating and balancing complex and sometimes varying viewpoints
• Proven project management skills with the ability to design and manage a project through to completion
• Ability to lead through influence
• Ability and willingness to work as a member of a team, with people of different backgrounds

Preferred Qualifications

• Experience working in low-resource and/or high security settings
• Experience leading successful project implementations
• PhD. in related field

Agency-wide Competencies (for all CRS Staff)
These are rooted in the mission, values, and guiding principles of CRS and used by each staff member to fulfill his or her responsibilities and achieve the desired results.

• Integrity
• Continuous Improvement & Innovation
• Builds Relationships
• Develops Talent
• Strategic Mindset
• Accountability & Stewardship

Supervisory Responsibilities: None
Key Working Relationships:
Internal: Global Staff Safety and Security Unit, Ethics Unit, Partnership Unit, Humanitarian Response Department, Human Resources Business Partners, Regional People Officers, Employee Experience team, Benefits team, key cross-divisional groups (i.e., Resilience League, Operational Risk group)
External: Vendors, staff care leaders in peer organizations
*Our Catholic identity is at the heart of our mission and operations. Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. We welcome as a part of our staff people of all faiths and secular traditions who share our values and our commitment to serving those in need. CRS’ processes and policies reflect our commitment to protecting children and vulnerable adults from abus e and exploitation. Disclaimer: This job description is not an exhaustive list of the skill, effort, duties, and responsibilities associated with the position.
CRS’ talent acquisition procedures reflect our commitment to protecting children and vulnerable adults from abuse and exploitation.
*CRS is an Equal Opportunity Employer*

Catholic Relief Services carries out the commitment of the Bishops of the United States to assist the poor and vulnerable overseas. Our Catholic identity is at the heart of our mission and operations. We welcome as a part of our staff and as partners people of all faiths and secular traditions who share our values and our commitment to serving those in need.