Administrative Assistant

• Description:* Will be completing tasks, administrative, and customer service work to help individuals with licensing, renewals, terminations, appointments, and contracts.
• Understand all regulations necessary to accurately contract, appoint and maintain agents.

Utilize existing online references (e-pal) to ensure compliance with state regulations.

• Review new agent contracts for completeness and accuracy.

Add agent requirements to communicate missing or incomplete information to agencies while working in ALI.

• Setup agent master and hierarchy records to ensure proper contract (level) and commission structures are entered.
• Request and review due diligence reports (backgrounds) to ensure individual and/or entity is within pre-defined guidelines of acceptance.

Forward any adverse reports to compliance area for further review and approval or declination.

• Appoint all new agents with the respective state(s).

Review all state DOI responses related to new appointments.

Research responses and correct and/or obtain missing information to appoint agent.

Generate executed agent contract, review information and route to proper entity.

• Index all documents in image queue accurately while meeting or exceeding pre-defined productivity and quality standards.
• Research tasks generated at time of submit related to agent problems (Unknown Agent, Hierarchy Error, Invalid state, etc.).

Correct data and/or add requirements requesting information from agencies to meet or exceed pre-defined productivity and quality standards.

• Process address changes, commission changes/assignments, agent transfers to meet or exceed pre-defined productivity and quality standards
• Review state agent renewal listings to ensure agent is active and appointed.
• Skills:* Medical, Administrative support, Customer service, Receptionist, Administrative assistant, Typing, Phone customer service
• Top Skills Details:* Medical,Administrative support
• Experience Level:* Expert Level

About Aston Carter:

At Aston Carter, we’re dedicated to expanding career opportunities for the skilled professionals who power our business. Our success is driven by the talented, motivated people who join our team across a range of positions – from recruiting, sales and delivery to corporate roles. As part of our team, employees have the opportunity for long-term career success, where hard work is rewarded and the potential for growth is limitless. Established in 1997, Aston Carter is a leading staffing and consulting firm, providing high-caliber talent and premium services to more than 7,000 companies across North America. Spanning four continents and more than 200 offices, we extend our clients’ capabilities by seeking solvers and delivering solutions to address today’s workforce challenges. For organizations looking for innovative solutions shaped by critical-thinking professionals, visit [AstonCarter.com.](AstonCarter.com) Aston Carter is a company within Allegis Group, a global leader in talent solutions. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law. If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please call 888-237-6835 or email [[email protected]](mailto:%[email protected]) for other accommodation options. However, if you have questions about this position, please contact the Recruiter located at the bottom of the job posting. The Recruiter is the sole point of contact for questions about this position.