Ad Success Program Manager, Advertiser Success Team

DESCRIPTION

Amazon is building a portfolio of Advertising Products Worldwide (Amazon Advertising). Supporting these products, the team in Bangalore, India, owns and drives the success of advertisers on Amazon Advertising platforms. This team has expertise in Advertiser On-boarding and Education, Account management and Program management. Working with Advertisers, Account Managers and Product Managers this team is the face of Amazon Advertising to customers and one of the largest influencers of the product roadmap.

Responsibilities

The responsibilities of the Program Manager would be as follows:

Plan and execute multiple projects, collaborating cross functionally/geographically

Design and develop processes to simplify operations and improve customer experience

Develop metrics and mechanisms to improve efficiencies and customer experience

Own weekly, monthly and quarterly business review documentation including tracking, executing and communicating status of action items to senior stakeholders

Lead annual planning exercise, conceptualizing new work streams and converting it to workable operational plans including staffing plans, tooling plans and process design

Plan and implement vertical insights program to identify and leverage new market trends and opportunities for Advertisers and Amazon.

Drive programs for product and feature adoption in scale.

Key job responsibilities

The responsibilities of the Program Manager would be as follows:

Plan and execute multiple projects, collaborating cross functionally/geographically

Design and develop processes to simplify operations and improve customer experience

Develop metrics and mechanisms to improve efficiencies and customer experience

Own weekly, monthly and quarterly business review documentation including tracking, executing and communicating status of action items to senior stakeholders

Lead annual planning exercise, conceptualizing new work streams and converting it to workable operational plans including staffing plans, tooling plans and process design

Plan and implement vertical insights program to identify and leverage new market trends and opportunities for Advertisers and Amazon.

Drive programs for product and feature adoption in scale.

Basic Qualifications

• Bachelor’s Degree with an MBA from a reputed institution is preferred
• Five plus years of project management experience in a reputed multinational organization
• Self-driven person who thrives in an ambiguous environment
• Analytical thinker with structured problem solving skills
• Process design and process improvement capabilities
• Demonstrated ability to logically influence peers, stakeholders and senior leaders
• Result oriented with strong planning and execution skills
• Exceptionally strong written and verbal communication skills
• Sound judgment and flexibility in balancing multiple programs to meet tight deadlines

Preferred Qualifications

• Bachelor’s Degree with an MBA from a reputed institution is preferred
• Five plus years of project management experience in a reputed multinational organization
• Self-driven person who thrives in an ambiguous environment
• Analytical thinker with structured problem solving skills
• Process design and process improvement capabilities
• Demonstrated ability to logically influence peers, stakeholders and senior leaders
• Result oriented with strong planning and execution skills
• Exceptionally strong written and verbal communication skills
• Sound judgment and flexibility in balancing multiple programs to meet tight deadlines

Company – ADCI – Karnataka

Job ID: A1834731