Accounts Receivable Associate

About Us

Kellen is a global management and communications company serving more than 125 trade associations, professional societies, and charitable organizations representing over 10,000 companies and 100,000 professionals worldwide. We specialize in management, communications, digital strategy, meetings and events, and consulting across a diverse range of industries.

Founded in 1964 and charter-accredited through the AMC Institute, Kellen has offices in Atlanta, Beijing, Brussels, Chicago, New York City, and Washington, DC.

Kellen’s greatest asset is its employees. In order to reinforce the culture underpinning our approach to service delivery, we value diversity, equity, and inclusion across our organization. Our professionals hail from more than a dozen countries and speak more than two dozen languages. We are invested in finding, hiring, training, and promoting the very best to be #OneKellen.

What will you do?

Following Kellen Best Practices, the Accounts Receivable Associate is responsible for processing and reconciling financial data and funds in relation to client membership, including dues and certification renewals, and related fees, meeting registration, merchandise orders, invoicing, and reporting.

Essential Functions

• Maintain financial data in NetSuite and in each client’s association management software (AMS).
• Reconcile online batches with credit card processing system to ensure payments were received.
• Process non-credit card payments such as check deposits.
• Communicate non-credit card payments to client teams via ticketing work order software.
• Apply check payments after record is created by staff team in AMS.
• Close and export AMS batches into NetSuite.
• Reconcile funds deposited in the client bank accounts daily/weekly vs. transactions in NetSuite.
• Perform refunds and financial adjustment via ticketing work order software.
• Works with assigned Association Controller to address reconciliation issues.
• Perform month end reporting to Association Controllers and bank deposit reconciliation.
• Attend client team meetings to maintain awareness of upcoming items relevant to Accounts Receivable.
• Other duties that align with the mission and vision of the company.

Are you qualified?

• Bachelor’s degree in Accounting or Information Systems desired Or Associate’s degree minimum with working knowledge of accounting principles and GAAP.
• 2 to 3 years’ progressive work experience in Accounts Receivable and Database Administration.
• Ability to facilitate sound AR and financial policies, procedures, and controls consistent with best practices.
• Strong computers skills with ability to learn new software programs. Intermediate to advanced proficiency with MS Excel required. Other software experience required with moderate proficiency: Net Suites, Word, and Outlook. Experience with membership database software preferred.
• Ability to get behind the numbers in order to drive change and help move the organization to new levels of performance.
• Effective planning and organization skills to effectively manage multiple tasks/projects at any given time; reliability to maintain established schedule, manage time and priorities, and meet commitments and deadlines.
• Strong sense of ownership and accountability to identify tasks, and see them through to completion.
• Polished communication skills, both written and verbal, and interpersonal skills to manage relationships with internal, and external clients.
• Strong customer service orientation and the ability to interact effectively with staff at all levels of the organization.
• Ability to quickly and accurately assess situations to determine objectives and next steps for resolution.
• Commitment to quality and continuous improvement of processes.
• Proactive and collaborative working style.

Physical Demands

This job operates in a hybrid office environment and the position routinely uses standard office equipment such as computers – including virtual meeting software and various communications applications – and telephones. Ability to perform computer work for 8+ hours a day in an office setting is required.

Travel Requirements

Travel may be necessary, up to 2 %of the time and may be by air, car, or rail.

Kellen EEO Statement

Kellen does not discriminate against any employee or applicant on the basis of age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We adhere to these principles in all aspects of employment, including recruitment, hiring, training, compensation, promotion, benefits, social and recreational programs, and discipline. In addition, it is the policy of Kellen to provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations and ordinances where a particular employee works.

COVID-19 Vaccination Requirement

Consistent with Kellen’s mandatory vaccination policy, your commencement of employment is contingent upon you providing proof that you have been fully vaccinated on your first day of employment with an FDA authorized and/or approved COVID-19 vaccination. Any medical information we receive will be kept confidential in accordance with applicable law. Requests for a reasonable accommodation for exemption from this policy due to medical reasons or sincerely held religious beliefs will be subject to review by our People & Culture Department.